Wanadoo ripping me off!

helen21_2

Smiley_Mum wrote:

Thanks for that Helen. I've just called the number but it's engaged continuously. Guess a lot of MSErs trying to get through...;) My billing date has passed so hopefully catch it in time for next month.

Yes hun, remember its a 01 number so if you get free evening calls call after 6

Smiley_Mum

Hi Helen,

Do you know the hours of the number, is it until 11pm? Thanks.

helen21_2

Im not sure, but i know it was evening when i rang, also think it the registration number so i would imagine it deffo not a 9 to 5 number

helen21_2

Hi smiley_mum, did you get through? did you get a better offer?

Smiley_Mum

helen21 wrote:

Hi smiley_mum, did you get through? did you get a better offer?

Still trying to get through, every time I call it's engaged, engaged, engaged. Dreading when I do get through that I will get someone with poor English. So sick of call centres based in India etc. Still paying £17.99 a month and the billing date is the middle of the month so probably too late for April if I do get through. Thanks for the info though Helen, will keep on trying.

Sofa_Sogood

Slightly off-topic but if people upgrade to Wanadoo Broadband, does it always take two weeks to be up and running? Bearing in mind we've had the starter kit for a week?

helen21_2

smiley mum, phone their 0870 number as i think this may not be working anymore, im only staying with um for a month to try out their wireless and if i get on with it i gonna go wireless with someone else, their service is disgusting and they know about as much about technical stuff as i do :eek:

Sofa_Sogood

helen21 wrote:

smiley mum, phone their 0870 number as i think this may not be working anymore, im only staying with um for a month to try out their wireless and if i get on with it i gonna go wireless with someone else, their service is disgusting and they know about as much about technical stuff as i do :eek:

:eek:

Not much hope for me then helen



OH's just rung that 0870 number btw and I think he got through to Rotherham ...

helen21_2

Sofa_Sogood wrote:

:eek:

Not much hope for me then helen



OH's just rung that 0870 number btw and I think he got through to Rotherham ...

they are brill as long as you never need um :eek: :eek:

Sofa_Sogood

helen21 wrote:

they are brill as long as you never need um :eek: :eek:

I've only just upgraded but was an existing Wanadoo customer helen, but if I ever need em, I'll get OH to ring. After all, it's me that insisted on him buying me this wifi laptop a couple of years ago ... and I still don't understand what wifi is ...let alone broadband :eek: