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items infected, should i delete?

crystal9
crystal9 Posts: 3,813 Forumite
Xmas Saver!
hi i've just done a scan as kept getting windows error messages, so i done a log file to show someone. could someone tell me if this is ok and shall i delete?

Malwarebytes' Anti-Malware 1.31Database version: 1475Windows 5.1.2600 Service Pack 303/05/2009 13:48:15log fileScan type: Full Scan (C:\|D:\|)Objects scanned: 154880Time elapsed: 37 minute(s), 16 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 7Registry Values Infected: 1Registry Data Items Infected: 0Folders Infected: 0Files Infected: 1Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> No action taken.HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> No action taken.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> No action taken.HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> No action taken.HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> No action taken.HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> No action taken.HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> No action taken.Registry Values Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> No action taken.Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> No action taken. thank you
have now given up smoking since feb 13th 2014 loving the money I'm saving
«1345

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    crystal9 wrote: »
    hi i've just done a scan as kept getting windows error messages, so i done a log file to show someone. could someone tell me if this is ok and shall i delete?

    Malwarebytes' Anti-Malware 1.31Database version: 1475

    There is no point scanning with an old version!

    Download the lastest version here and update before scanning.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    espresso wrote: »
    There is no point scanning with an old version!

    Download the lastest version here and update before scanning.
    ok thanks and ill report back when done
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    hi, right heres the new log file

    Malwarebytes' Anti-Malware 1.36Database version: 2069Windows 5.1.2600 Service Pack 303/05/2009 15:30:37logfileScan type: Full Scan (C:\|D:\|)Objects scanned: 195890Time elapsed: 38 minute(s), 47 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 1Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 9Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_LOCAL_MACHINE\SOFTWARE\IGB (Malware.Trace) -> No action taken.Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034922.DLL (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034924.DLL (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034925.DLL (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034928.EXE (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034929.EXE (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034931.EXE (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034936.DLL (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034938.DLL (Adware.MyWeb) -> No action taken.C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0035479.dll (Adware.MyWeb) -> No action taken.
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    assuming the logs have been copied over from 'notepad' it would be much easier to read if you untick 'WORD WRAP' under 'FORMAT'

    Anyways ~ remove them all then ~

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    ok will do the other scan for you, i opened logfile with internet explorer and copied it
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    edited 3 May 2009 at 4:04PM
    Malwarebytes' Anti-Malware 1.36
    Database version: 2069
    Windows 5.1.2600 Service Pack 3
    03/05/2009 15:30:37
    logfile
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 195890
    Time elapsed: 38 minute(s), 47 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 9
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\IGB (Malware.Trace) -> No action taken.
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034922.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034924.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034925.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034928.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034929.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034931.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034936.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034938.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0035479.dll (Adware.MyWeb) -> No action taken.
    Malwarebytes' Anti-Malware 1.36
    Database version: 2069
    Windows 5.1.2600 Service Pack 3
    03/05/2009 15:30:37
    logfile
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 195890
    Time elapsed: 38 minute(s), 47 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 9
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\IGB (Malware.Trace) -> No action taken.
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034922.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034924.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034925.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034928.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034929.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034931.EXE (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034936.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0034938.DLL (Adware.MyWeb) -> No action taken.
    C:\Documents and Settings\tina deacon\DoctorWeb\Quarantine\A0035479.dll (Adware.MyWeb) -> No action taken.
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 17:01:56, on 03/05/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\zHotkey.exe
    C:\Program Files\eMail ID\OEAddOn\OEdmn_5.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\CSHelper.exe
    C:\Program Files\Common Files\eMail ID\IconixService.exe
    C:\WINDOWS\VM303_STI.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEFE.EXE
    C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
    C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sky.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Sky Broadband
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: IconixBHOClass Class - {761233B6-F228-49E4-8F6B-668499D4E55A} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_40.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [IconixOEAddOn] "C:\Program Files\eMail ID\OEAddOn\OEdmn_5.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [BigD!!!03] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [PanelApp] C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [EPSON Stylus SX200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEFE.EXE /FU "C:\DOCUME~1\TINADE~1\LOCALS~1\Temp\E_S1C.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: MySurvey Messenger.lnk = ?
    O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: Customize Menu - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Lookup on Merriam Webster - [URL]file://C:\Program[/URL] Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - [URL]file://C:\Program[/URL] Files\ieSpell\wikipedia.HTM
    O8 - Extra context menu item: RoboForm Toolbar - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_40.dll
    O9 - Extra 'Tools' menuitem: Email ID Preferences - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_40.dll
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {BC3F6B6D-2E49-4603-B028-7411655713F3} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_40.dll
    O9 - Extra 'Tools' menuitem: About Email ID - {BC3F6B6D-2E49-4603-B028-7411655713F3} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_40.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198883498347
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://joinandplay.sky.com/online2/mahjong_escape_ancient_china/SpinTopGamesLauncher.cab
    O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Iconix Update Service (IconixService) - Unknown owner - C:\Program Files\Common Files\eMail ID\IconixService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PanelSvc - Unknown owner - C:\Program Files\Valued Opinions\PanelApp\PanelSvc.exe
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    --
    End of file - 13848 bytes

    think i hit wrong button and pasted something here to
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Your log indictaes your well into your 'survey' programs
    Problem with them is they tend to slow computers down and cause general problems

    The malwarebytes log hasnt picked anything up as such. Theyre quarantine files from 'dr webs cure it'. And youve done nothing with them anyways (Your supposed to TICK them then DELETE them)

    I would 'suggest' TICKING the following in hijack and FIXING them (But its your call, I personally wouldnt use them) ~
    C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.ex e
    C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
    C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.ex e
    C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
    O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.ex e
    O4 - HKCU\..\Run: [PanelApp] C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
    O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://joinandplay.sky.com/online2/m...esLauncher.cab
    O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab
    O23 - Service: PanelSvc - Unknown owner - C:\Program Files\Valued Opinions\PanelApp\PanelSvc.exe

    You also have THIS running ~
    C:\Program Files\Common Files\eMail ID\IconixService.exe

    I have no clue what it does but I question its authenticity

    Whats the windows error messages your getting? IS your computer slow at all?
    :idea:
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    ok thanks have deleted some which you said and i could find.

    not sure on error message its a grey box tho and it asks to either send report or not. yeah pc did seem bit slow again thats why i did a scan as was worried. thanks for your help so far
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Whats that ICONSERVICE program all about?
    :idea:
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    aliEnRIK wrote: »
    Whats that ICONSERVICE program all about?
    sorry i dont know what that is how can i see what it is?
    have now given up smoking since feb 13th 2014 loving the money I'm saving
This discussion has been closed.
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