Tesco misprices and discussion thread 11

Wool27

Since I mentioned in my message to uncle phil that the sign behind cs had been missing for months.......there itmwas in all it's glory today, back up behind cs:T

jumblejack

Wool, you saw in black and white that you were under suspicion of criminal activity. This is a slur on your character and needs to be pursued. All the best.

mandycr

i am knackered bargain hunting with a 3yr old is blinking hard work,

anyway went looking for the glasses plenty in my local no stickers though pffft, few gr dinner sets no stickers, no lego not much of anything infact, found the trunks and socks marked at 10 quid asked the sa to price check and scanned at 1.25 took wat was left hubby wont be too impressed as they are all large and xxl pmsl hes a medium they will make great pressies though so i will pop in em the santa box,

my son needed new summer shoes so i got him a pair £3 when i tried them on him he didnt want to take them off so i let him keep them on once at checkout i placed the label from the shoes on the belt along with my shopping i have just realised he hasnt scanned the label i think i have just stolen the shoes eeeeeeekkkkkk wasnt my fault though i did put the label up not gonna lose too much sleep over it

WontPayFullPriceShell

Hhahahah whooppsss!!

Wool27

The note from store actually reads,

So we can track if system is being abused.

Slight over reaction by moi!!
But still, not great.

mandycr

not much of a gardener myself either i did buy some reduced grass seeds last week dont know why but they where a bargain dont have a clue wat i am gonna do with them i have a tendency to pick up lots of seeds too but they just sit in a pile i think one day they will look nice in the garden

bingers_2

Cj87 wrote: »

I spotted a few expired 12/07/2011 SEL on some electricals (surrey quays store)

saw an ipod dock exactly like this - PHILIPS FIDELIO DS3020 DOCK FOR IPOD/IPHONE

instore price - was £74.97 SEL stated save £30.00 making it £44.97, it scanned on the pricechecker at the higher price, so could get DTD £60
there were other philips ipod dock things/digital radio all on the same display with expired SEL.

Thank you for pointing me in the right direction. Just been to my local and had a look for expired SELs and found quite a few in the ipod dock area. Quite a few had £20.00/£30.00 off but were still a bit expensive for me even with the potential DTD.

However I did come across a Technica Micro CD Hi Fi (MC329IPH) which has a CD player/dock for ipod or iphone, SD slots etc. The sel which expired yesterday said was £119.97 reduced to £49.97 better than half price which got me very excited. However it scanned on the price checker in store at £79.97 so with the DTD that I succesfully got (£60.00), it only cost me £19.97.

I know that it is not as good as getting it for free but it is something that we have wanted for a while now but haven't quite been able to justify the cost.

lawrie28

josie_ann57 wrote: »

I went to get a GR dinner service but they didn’t have any but spotted Tesco’s 12 piece Porcelain set. Two SEL’s both with the same product description and bar code. One said £20, 2 for 3, the other said £11, 2 for 3, I even asked a young SA if the lower SEL applied to the dinner service and he checked that it did. Went through the tills and was charged £40 (2 x 20 as one free), and when she handed me the receipt I feigned surprise and said, Oh they are only £11 each but I’ve been charged £20 each.
Anyway cut to CS who spent half an hour checking with everyone bar the other customers and said no DTD even though they agreed that the lower priced SEL applied to the product, refused to call head office and so I said I would and the reply I got was, “ I don’t care if they say you are entitled to DTD I will override them and not give it to you”. I was very polite throughout and even explained that I couldn’t hang around too long as I had just had a scan in the nearby hospital & hadn’t eaten since last night and was due back to see the Dr but was still kept waiting half an hour. I think I should get DTD.

Is it best to e mail head office or write a letter?

Ring, EMail em and write aletter. Sendacopy to store and don't forget to include their name. Thats shocking and if I were T's I'd disciplince them!

lawrie28

Wool27 wrote: »

I've nothing to lose, but with regards to my ongoing saga with the socks scanning as shoes and being overcharged £28, then being left a voicemail saying I can have refund if I hand my club card details over as they want to monitor me, then seeing a note inshore at cs that said they suspect fraud....I've now had an email from Philip clarkes office.

Basically, everyone is sorry, nothing was meant to be implied, they just want to track 'freak' items so they can nip it in the bud. Bla bla bla. Sorry again, hope they can restore my faith in tesco store. Thanks

Should I respond as I do believe that as the fraud word was used more than once, that they are trying to pull wool over my eyes. Big fat zero for me so far on this, not even a £10 give card:rotfl:

For those that are interested, the email also states that;
Please be assured that the customer promise we make is that where we make an error in overcharging, we will refund double the difference. The manager will be reminding his team of the simplicity of this promise to prevent similar misunderstandings.

Dtd good to go at this store tinysteps:rotfl:

Managerbwill take app. Action against staff member but I must advise thatbdetails are private matters...she's still off sick as far as I'm aware:T:T:T

I would ask for a copy of your file as per the Data Protection act them must give you a copy of everything they have, so you can see for yourself what theyhave said about fraud.

Write snotty letters, and pick up a new clubcard in store and give them those details!

robstersgirl

Does anyone know how long it takes for a card refund to reach your account ?
Was refunded DTD on Monday but still no sign of it in my account grr!!