We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
iPhone falling apart - O2 say its wear and tear!!!
Options
timberflake
Posts: 1,623 Forumite
in Mobiles
I took my iphone out of my pocket on Saturday and notice that the volume button on the side has fallen off! I don't know where it is or how it happened! Anyway, I got the upgrade in Jan so I rang O2 only to be told that its classed as wear and tear even though its only 3 months old.
Have I got an arguement here? I can see their point of view in that it could be accidental damage, but I genuinely haven't dropped it or anything. I don't want to have to pay to get a new button fitted, does anyone have any advice?
Have I got an arguement here? I can see their point of view in that it could be accidental damage, but I genuinely haven't dropped it or anything. I don't want to have to pay to get a new button fitted, does anyone have any advice?
0
Comments
-
Yes you do!
The silent button fell off the side of my iPhone a few months into getting it and I took it to an Apple store and they replaced it there and then. O2 are just fobbing you off.0 -
So if I take it back to an Apple store they should either repair or replace it?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards