We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Quietest time of day to call 3 customer service?

Options
Barnsey737200
Barnsey737200 Posts: 18 Forumite
in Mobiles
Anyone know when 3 would be quietest to call and cancel a contract? Wouldn't mind waiting if I was calling from my 3 phone but living abroad and it costs a fortune! Waited 20 mins earlier and gave up.

Thanks!

Andy

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    WRITE! Don't call. This saves you having to spend 20 minutes before being transferred to retentions who will try to upsell you a new commitment. Give them date 30 days ahead (better yet, tie it in with your billing date) so it stays tidy. If you want to keep your old mobile number, also ask for a PAC to enable the transfer.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture