Laptop toshiba recovery disc

4743hudsonj

yeh, dsgi do like to **** you about with these things.

My thoughts are they didnt pass on the correct info to the engineers so they just replaced the hard drive which means you lost the recovery partition, now unfortunately for the op this was not dsgi's liability (just there incompetence) as it was the op's responsibility to back up, so my next thought for solving the issue is a restore point, then maybe attempt buying a disc from ebay for cheaper? or look for a torrent with the info, but i dont know if these are actually available?

after that, the op has no other options unless they tell us the error message...

gaming_guy

4743hudsonj wrote: »

or look for a torrent with the info,

thats one way to get someone who doesnt really know much about computers machine infected.

plus any talk on P2P is against the forum rules

Jaffa.

4743hudsonj wrote: »

now unfortunately for the op this was not dsgi's liability (just there incompetence) as it was the op's responsibility to back up

Oh, so their incompetence makes it OK? I'm sorry but no, I don't think so.

Toshiba still should have loaded the standard media onto the computer, It's livelyred's responisability to back up the documents, not the bloddy OS. End of the day the computer should come back in an "as new" condition, and that includes OS'es.

P2P is not an option really is it. Livelyred if it's XP and you have another computer with the same OS type (eg professional/home) have a look into this

4743hudsonj

Jaffa. wrote: »

Oh, so their incompetence makes it OK? I'm sorry but no, I don't think so.

Toshiba still should have loaded the standard media onto the computer, It's livelyred's responisability to back up the documents, not the bloddy OS. End of the day the computer should come back in an "as new" condition, and that includes OS'es.

P2P is not an option really is it. Livelyred if it's XP and you have another computer with the same OS type (eg professional/home) have a look into this

im not arguing with you lol and no im making the point that dsg are incompetent and leave innocent consumers out of pocket for it!

but its not about the os so im not sure what your getting at? the recovery partition is not an os....

and the fact that the op said the message was still there after the repair proves you wrong as there must be an os on it after the repair if they get the same message.

its merely the information loaded onto a hard drive so that the user can reset the computer to its factory defaults, these used to arrive on discs but now they often put it onto the hard disk as they are now much larger.

When dsg book a repair it is up to the consumer to back up data (not the os like you said) but everything else, including any recovery partitions as this has nothing to do with the os itself.

Its not the ops fault, just unlucky i suppose.

like i said a system restore point is the next step (this is part of the os so this will be on your laptop, well vista at least i dont even know if xp has this feature as i dont use it much?)

regards josh

4743hudsonj

gaming_guy wrote: »

thats one way to get someone who doesnt really know much about computers machine infected.

plus any talk on P2P is against the forum rules

i was thinking more an official torrent but like i said i dont even know if they exist for recovery information and i didnt even know it was against the rules so sorry.

Jaffa.

Oh no no I'm not arguing with you, it's just these stupid shops do my head in too sorry if it seemed like I was.

I was just thinking well, if the OP was told they needed recovery cd's then maybe there’s no os... ah nvm, maybe it's a driver problem after the new OS was installed by them. Afterall recoveries=drivers (you can get them off website anyway – the drivers), yeah I miss-read what you put, I thought you meant as in to take a full back up inc OS of the drive lol

4743hudsonj

Jaffa. wrote: »

Oh no no I'm not arguing with you, it's just these stupid shops do my head in too sorry if it seemed like I was.

I was just thinking well, if the OP was told they needed recovery cd's then maybe there’s no os... ah nvm, maybe it's a driver problem after the new OS was installed by them. Afterall recoveries=drivers (you can get them off website anyway – the drivers), yeah I miss-read what you put, I thought you meant as in to take a full back up inc OS of the drive lol

yeh i had an experience with them where they replaced the graphics card and mother board and i quote " forgot" to re-install the os so it works properly, had no end of issues getting the laptop to do what i wanted!

And your right about the drivers but the recovery info usually has a bit more than that, like default settings and stuff, luckily my laptop has a separate small memory unit built in for the recovery info so wiping the hard drive will not remove the info.

the op is just unlucky.

Jaffa.

4743hudsonj wrote: »

the op is just unlucky.

I was in staples the other day and I overheard a conversation of someone with a Toshiba laptop and they said the drivers weren’t installed by default. Hmm maybe that’s the problem.

I think we really want to know what this error is though that should clear things up .

4743hudsonj

well my old toshiba had a recovery disc with it (by accident as i ordered the version without as it was cheaper)

and i sold it for £100 on ebay, so theyre well sought after thats for sure.....
i thought id get a tenner.

anyways my point is that that disc worked fine for me so like u said we need to know this error message

gaming_guy

theartfullodger wrote: »

gaming_guy stated

"
plus any talk on P2P is against the forum rules
"

Surely P2P is getting fairly common for entirely legit things these days: e.g. Doesn't the BBC's iPlayer use it??

- stone me someone will be suggesting just because Alcohol can be involved in illegal acts we shouldn't use ir or discuss it here...

Bring back free speech!

Best wishes to all

Lodger

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