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Domino's Pizza - Feed the Flat Deal!

MickMun
Posts: 99 Forumite
Thought I would finally jump off the fence and make myself known after a disappointing meal from domino's! 
Me and a few mates decided we would take advantage of the "Feed the flat" deal (We've had it several times before without problems!)
The deal = £25 for
2 x Large Pizzas
2x Garlic Pizza Bread
2 x Potato Wedges
2 x Bottle of Coke
Delivery was fast, paid for it and then walked inside.......then suddenly remembered about the coke! Oh noes! Unfortunately he had already managed to dart down the stairs before i could ask him.
So i phoned up the domino's store to mention that i never received my bottles of coke and was told that the deal had changed and that the coke is no longer included!
I would usually let it slide, but the menu i was ordering from said that the offers expire on May 1st! The lady from domino's said that she was very sorry, but even if she could give them to me we would have to place an order of over £9 to get another delivery to us!!
Ended up speaking to the manager who told me that a new menu was brought out a week ago, and that the menu mentions "Prices subject to change without warning" - however i tried again and again without success to argue that this wasn't a change in the offer price, but a complete change in the deal!
After going round in circles i've left it for the meantime, but ill be speaking to someone in customer services to make sure i get my coke!
Any advice?

Me and a few mates decided we would take advantage of the "Feed the flat" deal (We've had it several times before without problems!)
The deal = £25 for
2 x Large Pizzas
2x Garlic Pizza Bread
2 x Potato Wedges
2 x Bottle of Coke
Delivery was fast, paid for it and then walked inside.......then suddenly remembered about the coke! Oh noes! Unfortunately he had already managed to dart down the stairs before i could ask him.
So i phoned up the domino's store to mention that i never received my bottles of coke and was told that the deal had changed and that the coke is no longer included!
I would usually let it slide, but the menu i was ordering from said that the offers expire on May 1st! The lady from domino's said that she was very sorry, but even if she could give them to me we would have to place an order of over £9 to get another delivery to us!!

Ended up speaking to the manager who told me that a new menu was brought out a week ago, and that the menu mentions "Prices subject to change without warning" - however i tried again and again without success to argue that this wasn't a change in the offer price, but a complete change in the deal!
After going round in circles i've left it for the meantime, but ill be speaking to someone in customer services to make sure i get my coke!

Any advice?
0
Comments
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Write a letter to head office and if you are not happy with the response vote with your feet0
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These deals can change from time to time without notice, but I can understand why you'd be peeved about it.0
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£25 is really expensive even with the coke! Surely it would be cheaper (and nicer) from your local pizza shop?0
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I always have problems getting Coke delivered on a Saturday night.....
Whoops, wrong forum.....0 -
That wouldn't feed my flat...0
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In future, if you order online you will get the up-to-the-minute deals and prices, on the site if you click "Manager Offers" it comes up with the specials.
Last sunday, 1 large pizza with 3 extra toppings, 1 large garlic bread, potato wedges, all came to £15.990 -
In future, if you order online you will get the up-to-the-minute deals and prices, on the site if you click "Manager Offers" it comes up with the specials.
Last sunday, 1 large pizza with 3 extra toppings, 1 large garlic bread, potato wedges, all came to £15.99
Many of the deals they do you can't get online. Like all the ones around me do Buy One Get One free all the time if you collect rather than get it delivered but you have to phone them, it doesn't show up online.0 -
sarahg1969 wrote: ȣ25 is really expensive even with the coke! Surely it would be cheaper (and nicer) from your local pizza shop?
In my opinion you can't beat Dominos garlic bread with the garlic dip :cool: but I'm not too fussed about the pizza.0 -
In future, if you order online you will get the up-to-the-minute deals and prices, on the site if you click "Manager Offers" it comes up with the specials.
Last sunday, 1 large pizza with 3 extra toppings, 1 large garlic bread, potato wedges, all came to £15.99
We were about to order one too, but I can't see this on the site. Whereabouts is manager offers? xMortgage when started (Dec 2013): £157,272.50
Current mortgage (date): £156,885.56
Mortgage free day: Dec 20430 -
We were about to order one too, but I can't see this on the site. Whereabouts is manager offers? x
No Managers Special Offers tab on my local Dominos website.I tried selecting individual items to create the meal deal thinking it would apply a discount at checkout but it never reduced the price.
The man without a signature.0
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