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O2 Returns policy?

Ashok_2
Ashok_2 Posts: 807 Forumite
Hi -

Has anyone had any experience with returning a contract phone on the 14 day 'grace' period you have after receiving the phone?

I got the Blackberry 8900 as an upgrade yesterday but can't decide whether I want to keep it, exchange for the Bold, or even another phone (there are so many great phones coming out in the next couple of months).

Thanks

Comments

  • Jon_01
    Jon_01 Posts: 5,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think its 7 days for upgrades, just call them and they'll send you a bag to return it if you decide you don't want it.
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    Jon_01 wrote: »
    I think its 7 days for upgrades, just call them and they'll send you a bag to return it if you decide you don't want it.


    14 days :)
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • Jon_01
    Jon_01 Posts: 5,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I bow before anyone whose got a post count of 31+k !! I am humbled by your presence :)
  • staffie1
    staffie1 Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    what do the terms of the contract state as the process for returns? Oh, and first you'll have to decide what you want...
    If you will the end, you must will the means.
  • Jon_01 wrote: »
    I bow before anyone whose got a post count of 31+k !! I am humbled by your presence :)

    Besides they do work for O2, so that's probably for the best! :beer: (At least I think they do!)
    Northern Ireland club member No 382 :j
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