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No way to upgrade mid-contract

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SandLake
SandLake Posts: 534 Forumite
Part of the Furniture 100 Posts Combo Breaker
I have decided I like the look of the Nokia 5800 but it seems there are only 2 ways to get it

1, Wait 9 months to the end of my contract

2, Pay full price for it

I would have thought that as I am halfway through an 18 month contract O2 would have offered me some sort of a deal but they firmly refuse. I can get it PAYG on O2 from dialaphone for £175 but O2 won't sell it as PAYG.

Makes me think that when my contract is up I'll move to another provider

Comments

  • Kavanne
    Kavanne Posts: 5,093 Forumite
    no provider would do that for you so switching at the end of your contract won't do anything!

    When I signed up to a 2yr contract i made sure I got a phone that would last me that long. I've had it 1.5 yrs and people still comment on how swanky it is!
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • If you could upgrade your handset every month, just whenever you felt like it, what would be the point of 12 or 18 month contracts?!!!
    Northern Ireland club member No 382 :j
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 April 2009 at 11:37AM
    Subsidy of the handset price is built in to the contract tariff, so you won't find any network budgeting new handsets more often. In fact, that's a reason they are gradually making new contracts cheaper and longer.

    However, perhaps there is another way to think about this, though it means staying

    When it does come round to contract renewal, you can negotiate with their retentions team first of all a discount to the monthly tariff, and if you take no new phone at that time, extra cash will be added to your account, currently £150 on an 18 month contract.

    So you could hypothetically promise yourself now that in 9 months time you'll take the cash in lieu of new handset. And splash out now on the 5800, telling yourself it's only about £25 more to enjoy it months earlier.

    Two things to hope: you like that phone for a while, and don't wear it out or get seduced by another in the next year or two. I say go for it. In fact, now I've thought of this, I might start tempting myself too, but I might wait to see if a ComesWithMusic version arrives
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    SandLake wrote: »
    I would have thought that as I am halfway through an 18 month contract O2 would have offered me some sort of a deal but they firmly refuse. I can get it PAYG on O2 from dialaphone for £175 but O2 won't sell it as PAYG.

    Makes me think that when my contract is up I'll move to another provider

    Why would you think that??
  • mshappy
    mshappy Posts: 806 Forumite
    Try going to someone where like phones 4u. They may be able to buy you out.
    2012 wins! can of deodorant, a personalised Bean, craft show tickets, Top Gear Live Tickets, Case of sourz fusion
  • Jon_01
    Jon_01 Posts: 5,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 April 2009 at 1:41PM
    mshappy wrote: »
    Try going to someone where like phones 4u. They may be able to buy you out.

    Only if you're in the last 3 months of the contract and on the lowest tariff.

    I can't help thinking these type of questions steam from people really thinking that phones are genuinely free and that there's no cost involved anywhere down the line to anyone ?
  • SandLake
    SandLake Posts: 534 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I was just havijng a bit of a rant.

    I'm on a discounted tariff where I am paying £10 a month, if O2 want I would pay them 9*£10 right now to get me to the end of my contract, but no, that's not allowed

    I have gone to Phones4u and bought a payg 5800 for £215 and will put my contract sim into it - why couldn't O2 have given me that deal?

    I just feel that O2 (probably like the other mobile companies) are too inflexible, they have a system and that's it, could they not give you an upgrade voucher at contract renewal time which could be used whenever you want (with an associated value). We could even trade these vouchers - if we wanted to.
  • JaRocks28
    JaRocks28 Posts: 166 Forumite
    It annoys me when people don't get what they want - such as a upgrade 9 months into a 18month contract and they think that changing providers will resolve this issue.
    It wont.
    They all have similar contracts - where by you sign into a contractual agreement you must stick to it.
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    SandLake wrote: »
    I was just havijng a bit of a rant.

    I'm on a discounted tariff where I am paying £10 a month, if O2 want I would pay them 9*£10 right now to get me to the end of my contract, but no, that's not allowed

    I have gone to Phones4u and bought a payg 5800 for £215 and will put my contract sim into it - why couldn't O2 have given me that deal?

    I just feel that O2 (probably like the other mobile companies) are too inflexible, they have a system and that's it, could they not give you an upgrade voucher at contract renewal time which could be used whenever you want (with an associated value). We could even trade these vouchers - if we wanted to.

    You are on a discounted tariff and you want MORE? There is no pleasing some people.
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