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Three Mobile Repair

I have just booked my mobile in for repair with three and they say that parceline will collect it. At no point through the process did I see an address for the repair centre so can I assume that parceline will have been given an envelope to put it in? If you have ever had your three mobile repaired could you please advise me?

Comments

  • consumer
    consumer Posts: 191 Forumite
    Hi,

    Had phone repaired before 3 yrs and was collected by parcel service. I was just asked by 3 Customer service to keep phone ready for collection in a box/padded envelope with a letter stating the problem.

    You do not need any address...
  • Thanks for the info. Its almost a week later and I'm still waiitng for parceline to collect unfortunately, how long have other people waited since booking it in for repair to have it collected?
  • Sharon87
    Sharon87 Posts: 4,011 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My brother was given a date and the courier came then. 2 days later it was back and repaired!
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