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3, Two Falty Phones. Massive Charge
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Jasonisback
Posts: 3 Newbie
in Mobiles
Hey
Ive been on my 18 month contract on three for about 15 months now, and ive just about had it.
My first problem was when i took out my first phone with the contract the nokia 6500. it was slow, and i mean real slow. The msn as promised did'nt work, and it ended up going onto the internet while my phone was in my bag leaving me about a £60 charge. Of which i paid, after alot of time on there phone line. It would also change song when i was trying to listen to music on my phone. Which was again one of the reasons i brought the phone.
My second problem and the biggest. The Signal. i can hardaly get any signal in my house/school/work/town. Yet on there website it still says i have full signal. When i most definetly do not.
My third and final problem. I managed to loose my phone at a concert, Yes my falt and i ended up paying like £5 for a new sim from them and i chucked it in an old nokia phone that worked fine for ages untill i got a text saying in 5 days you will not be able to use you 3G sim card in this 2G phone. ok it says in there contract somewhere i cant use my sim card in an unlocked phone. so i brought a £50 phone, Sony Ercsson K850i. it worked fine for about a month. I was looking on there 3 music site on my phone round a friends where i decided to bye a song. my keyboard on the phone since then has not worked corectly. sending texts to people i dont want. logging onto the internet its self and a number of other things. Now leaving me with a £40 charge for net use. i have managed to use texts only when im at home with my phone connected to my laptop using the PC suite that came with the phone. a huge inconvience.
Is this enough to cancel my contract, i havent left out any details (as you can see by the amount) if i had no doubt they would be able to find something that was my falt.
I cannot send my phone in for repair as it is in my mums partners name. Well i could as i am still in contact with him. But i dont reli want to as i would send it of for repair and then in less than 2 weeks later have the same problem like everyone els seems to get when there phone goes for repair
Any Help Or Tips...?:A
Ive been on my 18 month contract on three for about 15 months now, and ive just about had it.
My first problem was when i took out my first phone with the contract the nokia 6500. it was slow, and i mean real slow. The msn as promised did'nt work, and it ended up going onto the internet while my phone was in my bag leaving me about a £60 charge. Of which i paid, after alot of time on there phone line. It would also change song when i was trying to listen to music on my phone. Which was again one of the reasons i brought the phone.
My second problem and the biggest. The Signal. i can hardaly get any signal in my house/school/work/town. Yet on there website it still says i have full signal. When i most definetly do not.
My third and final problem. I managed to loose my phone at a concert, Yes my falt and i ended up paying like £5 for a new sim from them and i chucked it in an old nokia phone that worked fine for ages untill i got a text saying in 5 days you will not be able to use you 3G sim card in this 2G phone. ok it says in there contract somewhere i cant use my sim card in an unlocked phone. so i brought a £50 phone, Sony Ercsson K850i. it worked fine for about a month. I was looking on there 3 music site on my phone round a friends where i decided to bye a song. my keyboard on the phone since then has not worked corectly. sending texts to people i dont want. logging onto the internet its self and a number of other things. Now leaving me with a £40 charge for net use. i have managed to use texts only when im at home with my phone connected to my laptop using the PC suite that came with the phone. a huge inconvience.
Is this enough to cancel my contract, i havent left out any details (as you can see by the amount) if i had no doubt they would be able to find something that was my falt.
I cannot send my phone in for repair as it is in my mums partners name. Well i could as i am still in contact with him. But i dont reli want to as i would send it of for repair and then in less than 2 weeks later have the same problem like everyone els seems to get when there phone goes for repair
Any Help Or Tips...?:A
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Comments
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Why didn't you just get a replacement phone or a repair for the first one?0
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We Tryed To Get A Repair But They Said They Are Working With Nokia to Solve The Problem So I Was Stuck With It. And I Didnt Get A Replacement After I Lost It Because I Was Unhappy With The Phone, And I Didnt Want To Pay Something Like £200 They Was Charging For It0
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This all sounds like your fault rather than 3's.0
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Jasonisback wrote: »We Tryed To Get A Repair But They Said They Are Working With Nokia to Solve The Problem So I Was Stuck With It. And I Didnt Get A Replacement After I Lost It Because I Was Unhappy With The Phone, And I Didnt Want To Pay Something Like £200 They Was Charging For It
What's with the capital letters at the start of each word?Northern Ireland club member No 382 :j0 -
Jasonisback wrote: »The msn as promised did'nt work, and it ended up going onto the internet while my phone was in my bag leaving me about a £60 charge.
Err just going onto a page on the internet doesn't use anymore data than on that specific page so sounds a bit strange?Jasonisback wrote: »ok it says in there contract somewhere i cant use my sim card in an unlocked phone. so i brought a £50 phone,
Never ever heard of that and doesn't sound right, I had a unlocked phone on 3 that was bought from a web mobile site as delivered on a 3 contract unlocked. If this is the case mobiles.co.uk might have a problem as they sell all their phones as unlocked on contracts0 -
unhappyvirgincustomer wrote: »Never ever heard of that and doesn't sound right, I had a unlocked phone on 3 that was bought from a web mobile site as delivered on a 3 contract unlocked. If this is the case mobiles.co.uk might have a problem as they sell all their phones as unlocked on contracts
He will mean that you can't use a 3 simcard in a 2G only handset or they will block it
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Send the phone BACK TO NOKIA! Three don't have a clue on earth how to repair phones. just don't bother with them. I never send phones back to the network they just take a million years to repair them and they can't even do that properly.0
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Read the thread rash, he lost the nokia...They say it's genetic, they say he can't help it, they say you can catch it - but sometimes you're born with it0
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Send the phone BACK TO NOKIA! Three don't have a clue on earth how to repair phones. just don't bother with them. I never send phones back to the network they just take a million years to repair them and they can't even do that properly.
And 3 would repair a phone they didn't supply because.....?0
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