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3g complaint - email address needed

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Mattchew
Mattchew Posts: 153 Forumite
Hi all,

I was with 3g a few years ago, was mis-sold an 18month contract and after a few complaint back at the time, I never recieved corrispondents from them again. I'm looking at applying for a mortgage and have discovered a defaulted register for £48 with 3g. I sent them a letter late last year asking what has happened and for this to be removed. They never got back to me, I called their indian call centre today and they confirmed they recieved the letter and have just ignored me and not sent a reply. I am livid and want to email the CEO directly. I did this with BT and managed to get everything sorted out. I've had difficulty locating the CEO's email, please please please help me with this.

Kind regards,

Matt

Comments

  • ssgtsnelly
    ssgtsnelly Posts: 151 Forumite
    Id say its unlikely that his email address is going to be public knowledge :(
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    edited 21 April 2009 at 3:48PM
    Mattchew wrote: »
    Hi all,

    I was with 3g a few years ago, was mis-sold an 18month contract and after a few complaint back at the time, I never recieved corrispondents from them again. I'm looking at applying for a mortgage and have discovered a defaulted register for £48 with 3g. I sent them a letter late last year asking what has happened and for this to be removed. They never got back to me, I called their indian call centre today and they confirmed they recieved the letter and have just ignored me and not sent a reply. I am livid and want to email the CEO directly. I did this with BT and managed to get everything sorted out. I've had difficulty locating the CEO's email, please please please help me with this.

    Kind regards,

    Matt

    Try searching for "three ceo email" on the forums... not too tricky ;)

    The companies trading name is Three, not 3G, that might be why you couldn't find it.
  • Mattchew
    Mattchew Posts: 153 Forumite
    I found an email address for a CEO [EMAIL="kevin.russell@three.co.uk"]kevin.russell@three.co.uk[/EMAIL]

    I've sent him my letter of complaint now.
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    Your welcome :rolleyes:
  • Radsteral
    Radsteral Posts: 836 Forumite
    Part of the Furniture Combo Breaker
    all spam companies please come to this thread grab the above email adress and fill it up with mud ;)
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