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MSN 7.5 signing in probs

Hi folks

I have been using windows messenger for a while but want to use the features of MSN 7.5. I have managed to download it but it wont let me sign in (i have used it many times before on a different machine).

One thing that seems odd is that from msn.co.uk I could only get to the messenger download via AOL-it didnt work on my preferred option of Firefox or IE.

When msn finally gives in trying to sign me in the error code that comes up is 80048820 but the trouble shooter shows that I pass all of the 'Basic Internet Connectivity Tests'.

I have looked up the error code on the MSN Messenger help site and believe i've tried all of the options...

http://help.msn.com/(ZmlsdGVyPURIX0ZSRUUmcHJvamVjdD1tZXNzZW5nZXJ3MTBfNSZtYXJrZXQ9ZW4tVVMmY3U9JnRtdD0ma2M9JmZvcm1hdD0=)/Help.aspx?filter=DH_FREE&querytype=keyword&query=80048820&fs=1

Is there anything you can think of that might get it working...I''m dying to use my new webcam :D

Thanks in advance

Lou
Getting Married 19/02/11
«1

Comments

  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Try exiting Windows Messenger First.

    Icon by Clock right click and exit.
  • Louiseuk25
    Louiseuk25 Posts: 599 Forumite
    I have tried that Intel, but that doesnt work either.

    Thanks x
    Getting Married 19/02/11
  • Louiseuk25
    Louiseuk25 Posts: 599 Forumite
    How do i get into the windows registry...msn suggests i delete the following on their help page:

    Delete HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\DAConfigVersion
    Delete HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\DomainAuthority

    Lou
    Getting Married 19/02/11
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Martin had a similar problem with 7.5 in this thread

    http://forums.moneysavingexpert.com/showthread.html?t=118275

    there is a link in there to a download of version 7 which works fine and is almost the same apart from the "send audio clip" option

    you need to remove version 7.5 and then do a fresh download of 7
    Ex forum ambassador

    Long term forum member
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Yep I use 7.5 and its crapola...

    Im going back to 7 via https://www.oldversion.com
  • Louiseuk25
    Louiseuk25 Posts: 599 Forumite
    Thanks Browntoa-version 7 is up and running fine-I knew I should have come here sooner!!!

    Lou
    x
    Getting Married 19/02/11
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Louiseuk25 wrote:
    Thanks Browntoa-version 7 is up and running fine-I knew I should have come here sooner!!!

    Lou
    x


    Hi

    Is the Oldversion site down, as it is for me :(
  • Louiseuk25
    Louiseuk25 Posts: 599 Forumite
    intel wrote:
    Hi

    Is the Oldversion site down, as it is for me :(

    Hi Intel

    I used Browntoa's link from the thread he put above:


    http://www.oldversion.com/program.php?n=msnm

    HTH

    Lou
    (ps not down for me, lol)
    Getting Married 19/02/11
  • barjam_2
    barjam_2 Posts: 1,667 Forumite
    omg i thought i was the only one having probs mine has been exactly the same as you louise but sometimes we get on then it sgns back off after a few mins msn told me to do allsorts but it was working fine til last week nothing was changed on my pc, do you thinks version 7 is better?
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    barjam wrote:
    omg i thought i was the only one having probs mine has been exactly the same as you louise but sometimes we get on then it sgns back off after a few mins msn told me to do allsorts but it was working fine til last week nothing was changed on my pc, do you thinks version 7 is better?

    Version 7 is way better.. :T :T
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