Impossible to transfer existing A&L ISA to Natwest e-ISA due to account numbers

willo65

hgtguy wrote: »

I completed NatWest's form with my A&L ISA number and sent it off.
ISA was closed 8/4/09 but balance only credited 20/4/09. They said it can take upto 30 days to transfer the balance as it has to be confirmed by the tax office asa valid ISA transfer, which is fair enough, but can leave your ISA cash in a black hole for a while.
NatWest are saying interest starts from the day the balance is credited, so who gets the missing 12 days interest?
It's probably only a tenner but there's a principle involved, so I hope they are in the mood to back date the interest, or else...

When your existing ISA provider debits your account the money goes into a suspense account and they write a cheque from the suspense account then when natwest pay the cheque in it goes directly to your account so they will pay interest from the day they have the money off your existing provider so in theory your existing provider has it but you won't get anywhere with missing interest.