Dumb Broadband question!!!!

Cookiepops

Apart from Virgin Media, are all other broadbands connected via the phone line? We have a burglar alarm which uses our phone line and we have been advicsed to not have broadband through the phone line too as it can interfere with the alarm.

I know Virgin media uses the cable box which is seperate but are there any others - this would obviously limit my search.

Thanks

robpw2

they woudl all use either phone line or cable line ...

why would in this day and age a company install an alarm that would be affected by broadband ..

you could get a dongle but that can cost a lot if your a regular user

macman

Yes, all other ISP's use an ADSL service through the phone line.
PS: I would have thought that as long as the alarm connection has a normal ADSL filter on it (just like any other phone), then there should not be a problem.
As far as the broadband is concerned, it's just another phone extension. When the alarm is initiated, it dials a number-no different to using an extension phone.

robpw2

could you get a seperate line for the burglar alarm and use you normal phone line for bb

Cookiepops

I think another line would be expensive and hassle. I think there are filters I can buy but these aren't cheap but they are an option. I just wanted to check what my cable options were first. If it really limits my shopping around for broadsband, then I'll have to go for the filters.

Thanks

macman

Should be a normal ADSL filter-do you have a link to what you have been recommended to use?

penrhyn

Can't think of a reason why a normal ADSL filter shouldn't work with an alarm.
I've used an ADSL Nation Filtered Faceplate myself.
http://www.adslnation.com/products/index.php

Loads more on the market, even BT sell them!

Red_Panda_2

You can get ADSL on an alarm line, most are compatible as they work on different a frequency. At the worst you may get some intermittant connection problems if you are a distance from the exchange. A normal splitter will be fine around £3.00, or as the poster above suggests a faceplate will be better.

I know RedCare is compatible, if you have a different alarm system double check with them.

iniltous

Are you talking about an ABC ( alarm by carrier, like BT Redcare ) or some
sort of dial-up alarm system , dial ups being pretty poor as if the burglar cuts your line before breaking in, your alarm is useless, Redcare monitors the line so if it gets cut, that is detected ( as well as the alarm triggering)
Redcare is ADSL compatible, dialup alarms should be compatible as they
are passive until they dial out, both types would need to be connected
via adsl filters