Son pressed a button.....

Hotspur

Now I'm not too technically minded but wouldn't the solution to the OP's original question be to go back to a previous restore point? i.e. before the said 2 year old started pressing keys.

After that, then is the time to update/change antivirus and run malware etc. etc.

leejohn_2

Thanks for all the advise so far - as i said i'm not a techie but the last post seems to me to be the best start point....... probably sounds daft to those in the know...:o but how do i go back to a previous restore point. Dont wanna do something drastically wrong!

DatabaseError

omen666 wrote: »

What is it with people ion this tech forum wangting everyone tpo do a malware scan and HJT log for issues that do not and obviously are nothing to do with it

Even if it isn't at the root of the issue...many people who ask questions here omit basic security...suggesting to each one they should check does no harm...and may do a lot of good

david39

THis is how to use System Restore in Vista: (If you are using XP it will be virtually the same, but I have forgotten the exact wording and sequence of the process.

Click on Start Button, then click on Control Panel.

Find the Icon labelled Backup & Restore Centre and click on it.

In the box that opens, at the top of the left-hand panel, click on Repair Windows Using System Restore

Click Next at the bottom of the panel that opens.

You'll be given a box with a selection of dates and times in it which correspond with the Restore Points that your computer has recorded.

Highlight one of these, making sure it is BEFORE the damage was done.

In the panel that opens, your C drive should be ticked by default, if not, tick it. Then click next.

A panel will open that asks you to confirm that you want to go ahead with the restoration - just click Finish.

The restoration will then go ahead automatically. You must not switch off your computer while it is progressing and it may take several minutes to complete the process. The computer will switch off and then restart by itself - this is part of the process.

When all is completed, a message will appear confirming it is done and you should be back to where you were a few days ago. You will not have lost any emails or other data that you received during that time, though.

Hope this helps - it's not as complicated as it may sound!

leejohn_2

Thanks once again, have run the malware thing and that seems to have resolved most of the issues however still wont let me load up one site - its Tote sport?

thomas01155

Can you post the logile from malwarebytes. To find the logfile open Malwarebytes, press on the logs tab, then click on the latest log file then post the contents of that file back here. Did you try a system restore?