Internet Pages are so slow loading

homebird

I am currently on Orange as my ISP.
I have a download speed of 3.2Mbps and yet the pages are so slow to load.
I am using Wireless and have recently upgraded to 2Gb of RAM.

Can anyone suggest why it so slow if the download speed is decent? It takes approx 30 secs per page.

aliEnRIK

Either infected or some programs not working as it should or your connections not as it should be

go HERE and tell us what the upload and download speeds are

then ~

Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and FULL SCAN
Post the log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

homebird

Download Speed = 4013 Kbps

Upload Speed = 492 Kbps

macman

What browser are you using? If IE7, worth trying with Firefox to eliminate browser problems. FF is a better browser anyway.
Nothing wrong with your speeds.
What antivirus and anti-spyware are you running?

PeterPerfect

Any particular sites? Content with large graphics/videos will take longer

homebird

mbam-log-2009-04-13 (09-28-12).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 178337
Time elapsed: 1 hour(s), 51 minute(s), 10 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\acm.acmfactory (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\acm.acmfactory.1 (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{43382522-a846-46f4-ac57-1f71ae6e1086} (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{572fb162-c0ba-4edf-8cff-e3846153b9b0} (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{72a836d1-bc00-43c0-a941-17960e4fb842} (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a9aae1ab-9688-42c5-86f5-c12f6b9015ad} (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{df901432-1b9f-4f5b-9e56-301c553f9095} (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{127df9b4-d75d-44a6-af78-8c3a8ceb03db} (Adware.WhenUSave) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\WhenUSave (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\AppID\ACM.DLL (Adware.WhenUSave) -> No action taken.
HKEY_CLASSES_ROOT\WUSN.1 (Adware.WhenUSave) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU (Adware.WhenUSave) -> No action taken.
Files Infected:
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU\Customer Support.lnk (Adware.WhenUSave) -> No action taken.
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU\Learn More About WhenU Save.url (Adware.WhenUSave) -> No action taken.
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU\Learn More About WhenU SaveNow.url (Adware.WhenUSave) -> No action taken.
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU\Uninstall Instructions.lnk (Adware.WhenUSave) -> No action taken.
C:\Documents and Settings\HP_Owner\Start Menu\Programs\WhenU\WhenU.com Website.url (Adware.WhenUSave) -> No action taken.

homebird

macman wrote: »

What browser are you using? If IE7, worth trying with Firefox to eliminate browser problems. FF is a better browser anyway.
Nothing wrong with your speeds.
What antivirus and anti-spyware are you running?

macman,
Use IE and want to stay with it as I am not really computer literate and want to stay with what I know if I can.
Run AVG (daily) and spybots (weekly)

homebird

PeterPerfect wrote: »

Any particular sites? Content with large graphics/videos will take longer

PeterPerfect,
nothing major apart from MSN Messenger when my Grandson is staying but always remove it when he is away

aliEnRIK

Homebird ~ they all say NO ACTION TAKEN
If you didnt TICK and DELETE them then please rescan and do so

aliEnRIK

homebird wrote: »

macman,
Use IE and want to stay with it as I am not really computer literate and want to stay with what I know if I can.
Run AVG (daily) and spybots (weekly)

AVG is awful (And let all those through that Malwarebytes has found)

And whatever av you use you do NOT need to scan daily (Thats just extra wear on the hard drive thats not needed)

Spybot ~ make sure you use its IMMUNISE feature too

macman

homebird wrote: »

macman,
Use IE and want to stay with it as I am not really computer literate and want to stay with what I know if I can.
Run AVG (daily) and spybots (weekly)

It's up to you (though FF is no different to use, and faster to load). But it's AVG that's your problem, not IE.
When you have cleaned your system you can install something better, like Avira.