Who supplies B&Q granite work surfaces?

confused57

Alan_M wrote: »

Which granite are we talking about?

Also having re read my reply I realise there are things I'm explaining that are clear in my head that I may need to include more detail.

When I explain about the epoxy polishing, this isn't something the stonemasons would do - this is actually at the point of manufacture of the raw material back in India, China, Italy etc... You'd be surprised how many stone masons are unaware of this never mind kitchen retailers.

However, your explanation has tied in with a lot of feedback I'm getting from my customers that quartz is taking over from granite in volumes. You simply don't have the "It's a natural product" conversation - quartz is acceptable or it isn't - interesting trend.

Hello again,

The granite is called Saphire Brown.

Alan_M_2

Sapphire Brown is quite a coarse grain stone, it has large obvious big chunks giving it's appearance rather than a fine tight grain.

As a result it's likely to be more pitted than say a plain black or even a star galaxy.

This highlights the importance of viewing natural products before installation - really so you understand exactly what you're buying.

It would not be uncommon for Sapphire Brown to have surface pitting.

confused57

Alan_M wrote: »

Sapphire Brown is quite a coarse grain stone, it has large obvious big chunks giving it's appearance rather than a fine tight grain.

As a result it's likely to be more pitted than say a plain black or even a star galaxy.

This highlights the importance of viewing natural products before installation - really so you understand exactly what you're buying.

It would not be uncommon for Sapphire Brown to have surface pitting.

Hello again,

Thank you so much for your advice. We did view the granite in a huge slab before we chose it and it was also on the display kitchen in the showroom and we didn't notice any pits in that one. I just wish we had been told that this was a possibility.

The overall look is still really lovely and I'm sure my eyes will - eventually stop looking directly at the offending pits.

Doozergirl

Alan_M wrote: »

Is this 30mm solid quartz Doozer or the 12mm laminated on MDF stuff?

Is the crack near a cut out/join or has it just appeared in the middle of a top?

It's the laminated on MDF stuff, Alan. Nowhere near a cut or join, it seems to have emanated magically from a polished edge.

I'll be needing to make a phone call to our home insurers I think.

Alan_M_2

I have to say I know nothing about the properties of this laminated product so i can't really suggest why it's happened. However it is a fundamental failure of material and for that point alone my first port of call would be the maufacturer/installer rather than insurance.

Assuming that is it's within a warranty period.

shellshellpatel

Hi All,

I am trying to put together a quote email for my kitchen worktops to send out to all the Granite/Quartz companies that I have been recommended (so far have about 15). I want to make sure that I include everything so please can you let me know what I need to ask for in my quote. Apart from specifying the type of worktop and thickness and providing the plans to them so far I have:

Worktops
Island
Upstands
Window sill
Hob cut out
Sink cut out
Drainer grooves
Template
Installation
Delivery
VAT

Is there anything else I need to ask for?

Thanks

shellshellpatel

Alan, are you aware of a company named Set In Stone based in York?
Thanks

CKdesigner

shellshellpatel wrote: »

Hi All,

I am trying to put together a quote email for my kitchen worktops to send out to all the Granite/Quartz companies that I have been recommended (so far have about 15). I want to make sure that I include everything so please can you let me know what I need to ask for in my quote. Apart from specifying the type of worktop and thickness and providing the plans to them so far I have:

Hi

You have a list of 15 fabricators you want quotes from for your tops. Please don't waste your time or theirs. Yes the price is important but surely not as important as the quality of the work and customer care.

My advice would be select the the top 3 or 4 of the 15 and visit their premises, get a feel for what they do, view some of their previous work and take it from there.

Good luck.

CK

Alan_M_2

shellshellpatel wrote: »

Alan, are you aware of a company named Set In Stone based in York?
Thanks

Not a firm I've dealt with. (Don't read anything into that - I'm at the other end of the country!)

LilaUK

Hi
Could anyone suggest a good supplier of quartz in Scotland? I bought a display kitchen from B & Q and it included a silver dust speedstone quartz worktop. I am a lil short and B & Q keep telling they need to come in and measure adn fit it. I just want the quartz (my dad used to be a contractor so he's doing my kitchen)

Thanks for any help.

L