help - watching programmes on laptop

frankie1star

I know my internet connection is tenuous, but over the past couple of weeks I have tried to watch some programmes I have missed on BBC I player and Channel 4. Its virtually impossible to watch a programme without it stopping after about every 30 seconds. On I Player I have downloaded some programmes but it can take many many hours. Channel 4 doesnt seem to give that option.

I am not at all technical, and even watching live tv is so painful.

Can I do anything to make it better please?

frankie1star

today I have tried to watch something at least 6 times, I got 20 mins into it, and now there are no pictures just volume. A warning came up saying something like R300 driver...........blocked or missing!

Its so frustrating, can anyone help

Phantom_Flan_Flinger

frankie1star wrote: »

I know my internet connection is tenuous

If you think it's bad, then that could be your problem.

Do you know what speed you're paying for?

What results do you get if you do a couple of these speedtests :
Speedtest.net & BT Speedtest?

If you're getting error messages, it'd be helpful if you could post the full message.

frankie1star

it says driver display has stopped working

DCFC79

You done the speed test yet

frankie1star

Hi, I am not really sure what to post, where do I begin

frankie1star

both of those links are requiring different things, one says downloading this program may cause damage to your computer, and the other is requiring a plug in

Phantom_Flan_Flinger

On the Speedtest.net link, just click on the gold star on the map.

The BT speedtest requires Java, but this test will show you what speed your line is configured for and the actual speed you're getting.

What ISP do you use?

frankie1star

download Mbs = .49
ping = 92ms
upload = .36 Mbs
primus is the ISP
hope it means something

Phantom_Flan_Flinger

.49 means you're getting less than ½ a meg download.

Do you know what you're paying for? Is it a 512K connection or an up to 8 meg connection?

I saw on the Primus website that they have different products. I presume it's a business connection?

[Deleted User]

Use the BBC download service rather than trying to watch them with streaming.