Product Recall - Dentyl PH and Store Own Brand Mouthwash

clareyocs

Fat_Fairy wrote: »

my husband has been using this a lot recently and for the past week or 10 days has felt ill, tummy pains and general unwell feeling, hmm......

same with mine!!! took my 3 bottles back to sainsburys today:j

mogchops

Thanks so much for this op, took 2 bottles of Dentyl and 3 of childrens mouthwash back to Mr T today. Feel awful as DD has been using the childrens one for a month! Hope will not be any ill effects!

cybermum

Asda customer services weren't going to refund me today as they said it was only Dentyl affected not their own brand coolmint.
I had to explain the newspaper article,they were only advertising Dentyl as the recall.

minimoneyme

gunsandbanjos wrote: »

Thanks for that, i just phoned Boots careline and the lovely lady said there would be no problem returning them with or without receipt. She said if i had any problems instore i was to tell them to phone customer services.

Returned mine to Boots today. Thanks gunsandbanjos, they weren't going to refund as they said I needed a letter from boots about the recall (???) - but I remembered your above advice and asked them to ring customer services, who, of course, authorised an immediate refund. On the downside they would only give me the money on a gift card because I didn't have a receipt (not a problem for me because I'm in Boots all the time!), on the upside the Dentyl Smooth mint £2.99, Dentyl Exhilaration Icy Fresh Mint £3.71
Thanks for the heads up OP, I never would have noticed it in the papers, MSE is my main source of news these days :rolleyes:

Jordii

Well I stocked up when it was a £1 at morrisons. I think i will just take the risk that it will be fine :rotfl:

Loonytoons

Jordii wrote: »

Well I stocked up when it was a £1 at morrisons. I think i will just take the risk that it will be fine :rotfl:

Or take it all back to sainsburys for a big profit? ;-)

waz101

I took my 8 bottles (2 Used) back to Sainsburys yesterday (all bought for £1.00 from Morrisons) and made £15.36 profit

I posted this on here and on Hotdeals because i thought the way the recall was being handled was disgraceful (page 54 of Thursdays Daily Mail!)

gunsandbanjos

Took my 3 bottles of Dentyl back to Boots yesterday, got £8.97 refunded onto a giftcard as i had no receipt.

Fat_Fairy

I was so glad of this thread - but do you think i ought to contact the company re my husband feeling ill after using it?
Returned my bottle to Tesco yesterday, they knew nothing but refunded fine without receipt.

ploop1010

Just seen this news. I bought some cause it was really cheap and have had a sore throat/cold and generally feeling rough for like 2 weeks now. Just put it down to alot of cold/flu about at the mo - Probably all caused by this mouthwash. I have the clove one too and looking around this seems to be the one making everyone ill. Funny enough the reason i saw the news was as my gums started to bleed and i was wondering if it may of been the mouthwash, Unbeleivable, I will be calling the helpline tomorrow and see what they say when i ask them to pay for my dental treatment as im sure it all relates to this !!