Product Recall - Dentyl PH and Store Own Brand Mouthwash

waz101

All dental mouthwash products manufactured by Robert McBride Ltd

All date codes

Dentimint Kids Fluoride Mouthwash Soft Mint 300ml
Dentimint Fluoride Mouthwash Mild Mint 300ml, 600ml
Dentimint Fluoride Fresh Mint 300ml, 600ml
Asda Essential Care Totalcare Sensitive Mouthwash 500ml
Asda Essential Care Cool Mint 500ml
Asda Great Stuff Big Teeth Mouthwash Soft Mint 300ml
Asda Smart Price Mouthwash 600ml
Dentyl pH Exhilaration Icy Fresh Cherry Triple Defence Mouthwash 250ml, 500ml
Dentyl pH Refreshing Clove Visibly Active Mouthwash 150ml, 250ml, 500ml
Dentyl pH Exhilaration Icy Fresh Mint Triple Defence Mouthwash 250ml, 500ml
Dentyl pH Smooth Mint Visibly Active Mouthwash 150ml, 250ml, 500ml
Morrisons Kids Mouthwash Soft Mint 300ml
Morrisons Ultra Care Mouthwash Sensitive 500ml
Morrisons Value Mouthwash 600ml
Superdrug Sensitive Totalcare Soft Mint Mouthwash 500ml
Tesco Totalcare Mouthwash Kid's Cool Mint 300ml
Tesco Value Mouthwash 600ml

Our routine safety testing has identified a microbiological problem. As a precaution, customers are advised not to use the product and return it to the store where purchased for a full refund.

We apologise for any inconvenience this may cause and assure, all customers of continued commitment to the highest standards of product safety and quality.
Robert McBride Ltd Middleton Way Middleton Manchester M24 4DP
Helpline No. 0800 917 1187


http://www.sainsburys.co.uk/shopping...uct_recall.htm

http://news.sky.com/skynews/Home/UK-...00904215259109

Gingernutmeg

I bought some of the Dentyl stuff from Sainsbury's recently when it was on offer, but I don't have the receipt any more - can I /should I still return it? Also, what about the bottle we're halfway through?

Sorry if I seem worried here but I don't want to poison us!

mr.brown_5

Gingernutmeg wrote: »

I bought some of the Dentyl stuff from Sainsbury's recently when it was on offer, but I don't have the receipt any more - can I /should I still return it? Also, what about the bottle we're halfway through?

Sorry if I seem worried here but I don't want to poison us!

Exactly the same situation - I'm taking the 1.5 bottles back to Tesco in the morning (I have to go do a shop there anyway) - and I have no receipt

waz101

It doesn't matter about the receipt for a product recall. You can also return half used bottles for a full refund

I wouldn't mention that you bought them on the promotion either, the manufacturer will reimburse the stores so they will give you a full refund at the current price which is:

£2.92 in Sainsburys

£2.68 Tesco

I know where I'm returning mine to

IHateDida

Thankyou OP - I have around 5 bottles of it! Wehay it was on a BOGOF when I bought it! :-)

SIMBA1439

We bought the Dentyl Smooth mint VISIBLY ACTIVE MOUTHWASH from TESCO last week and My wife used it and an hour later her mouth began to blister and glands began to swell as well as her tongue. As usual, we did not put it down to the mouthwash, because you assume that it is probably an infection or something else. She had to take piraton allergy syrup and Ibuprofen to ease the swelling and pain. Obviously not knowing it was the mouthwash that caused this she used it again and the same happened, so we then knew it was the mouthwash. Then I hear about this product recall. I am wondering if anyone else has suffered with this. I used the mouthwash, but it did not affect me, but everyone is different and certain chemicals can effect different people.

loulou41

waz101 wrote: »

It doesn't matter about the receipt for a product recall. You can also return half used bottles for a full refund

I wouldn't mention that you bought them on the promotion either, the manufacturer will reimburse the stores so they will give you a full refund at the current price which is:

£2.92 in Sainsburys

£2.68 Tesco

I know where I'm returning mine to

I have nearly used three quarter of a bottle and I know I bought this from Tesco, buy one get one free. Couple of weeks ago, I bought about 6 bottles from Morrissons at £1 each, again do not have a receipt. I wonder whether I can take them to Sainsbury's for a full refund or will the know by scanning that bar code where I bought them from? Thanks

waz101

Bar codes are unique to the product not the store you bought them from. You should be fine taking it back to Sainsburys.

waz101

SIMBA1439 wrote: »

We bought the Dentyl Smooth mint VISIBLY ACTIVE MOUTHWASH from TESCO last week and My wife used it and an hour later her mouth began to blister and glands began to swell as well as her tongue. As usual, we did not put it down to the mouthwash, because you assume that it is probably an infection or something else. She had to take piraton allergy syrup and Ibuprofen to ease the swelling and pain. Obviously not knowing it was the mouthwash that caused this she used it again and the same happened, so we then knew it was the mouthwash. Then I hear about this product recall. I am wondering if anyone else has suffered with this. I used the mouthwash, but it did not affect me, but everyone is different and certain chemicals can effect different people.

The latest information is that the 'microbiological problem' (aerobic mesophile) only effects people with a compromised immune system or pre-existing lung conditions

More info in todays Daily Mail here http://www.dailymail.co.uk/news/article-1168716/Safety-fears-mouthwash-17-products-recalled-microbiological-problem.html

hotcookie101

Is this only on more recently purchased dentyl? I have stacks I bought on 2 for £3 months ago-that should be ok shouldnt it? the mail article says in the last 3 weeks, but others say all date codes?

katie3_2

SIMBA1439 wrote: »

We bought the Dentyl Smooth mint VISIBLY ACTIVE MOUTHWASH from TESCO last week and My wife used it and an hour later her mouth began to blister and glands began to swell as well as her tongue. As usual, we did not put it down to the mouthwash, because you assume that it is probably an infection or something else. She had to take piraton allergy syrup and Ibuprofen to ease the swelling and pain. Obviously not knowing it was the mouthwash that caused this she used it again and the same happened, so we then knew it was the mouthwash. Then I hear about this product recall. I am wondering if anyone else has suffered with this. I used the mouthwash, but it did not affect me, but everyone is different and certain chemicals can effect different people.

Hi i have been using the refreshing clove mouthwash now for about three weeks and have suffered from sore throat and blisters on my lips. On Sunday last i started with swollen glands and visited my GP on Monday and am now on antibiotics. It was only when my Husband read the Telegraph today that we realised what was wrong with me.