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iPhone 3G plastic cracking

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mrochester
mrochester Posts: 1,519 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi all,

I've had my PAYG iPhone 3G for just over 3 months now. My phone has developed one of the infamous hair line cracks between the silent toggle and silver bezel. The plastic has cracked right through, and you can both see it and feel it.

I took it into Carphone Warehouse, but they won't replace it as it isn't a fault Apple have admitted to. They would gladly take £45 from me to have it repaired though.

I am really cheesed off about this as I take good care of my phone and don't want to have to live with cracks in the device that are faulty workmanship, even though Apple won't admit this.

I purchased the phone with a credit card in person at a Carphone Warehouse store. To my mind, as it is under 6 months since I purchased the device, it is up to the shop to prove that the item isn't inherently faulty, rather than me having to prove that it is.

What are peoples thoughts on this?

Attached is a picture of the crack for your amusement :rolleyes:

IMG_0544.jpg
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