Magazine offers - 3 for £1, free gifts etc V

lunachick

I subscribed to this on 22nd February and after receiving my first issue and no gift I sent an email asking about my perfume and when it would be delivered. I received a reply stating that it was enroute. 3 weeks later there was still no perfume. After hearing that several people were being told that this had run out I called Customer Services to be told that this was true and as it was a limited offer I hadn't qualified and would receive nothing! I then sent another email staing the contradictions between both pieces of information and asking for an alternative gift or a refund. This is what I received back:

Thank you for your recent email.

Please accept my apologies for the delay in receiving your gift.

I can confirm that your gift has been despatched and I am sorry this has not
been received. Unfortunately due to the overwhelming response to this offer,
stock has now been exhausted and I am unable to send another. However, I have
extended your subscription by 2 issues, which will now expire with the despatch
of the MAR 2007

I am truly sorry for the disappointment this has caused and trust the action
taken meets with your approval.

What a load of rubbish! I know that other people are being refunded so I shall now have to send another email requesting this instead. I am really disappointed because this is the first mag subscription I have taken out and don't feel too hopeful about my Zest one now either!

wishingonastar_3

angelwds wrote:

3 Issues of Good Food for £1

https://www.subscribeonline.co.uk/goodfood using code GFOLP506

this is bringing up the price as £13.50 for 6 even using the code.

wishingonastar_3

bobsa1 wrote:

Got my first issue of Marie Claire today (web offer with a free gift error) no sign of the gift. Did anyone get anything with this one?

mine arrived yesterday (first issue) still no gift, emailed them to be told its en route for the seond time.

smudge78

hi i signed up for the eve lom cleanser but still have not recieved it also if anyone knows which magazine it was for that would be great as i have signed up for so many!

charlotte3

I received my second subscription of Tatler yesterday and got the perfume as a 'gesture of goodwill' instead of the Decleor goodies. The perfume is nice, but this was supposed to be a present for my Mum and the face cream would have been much nicer.

I've just phoned them and they said they can cancel my sub and refund the rest of the money via a cheque for the outstanding issues and gave me an address to send the 'gesture of goodwill' free gift back to! Cheeky, they didn't say I could keep it! I thought subscription companies usually did in this sort of situation, for my inconvenience and dissapoinment. Never mind!

If the same has happened to you, call them on: 01858 438815

Good luck!

Frogling

wishingonastar wrote:

this is bringing up the price as £13.50 for 6 even using the code.

Try going here instead: http://www.magazine-group.co.uk/BBCOffers/

appleblossom

I have the following 'gifts' outstanding, can anyone who subscribed confirm if they have rec'd them:
elle - pixi make up set
cosmopolitan - moschino perfume
B - barry M make up set
papercraft/scrapbooking - project bag
eve - kew bag (prob.way too early for this one)

Thanks,

charlotte3

julieblake wrote:

I have the following 'gifts' outstanding, can anyone who subscribed confirm if they have rec'd them:
elle - pixi make up set
cosmopolitan - moschino perfume
B - barry M make up set
papercraft/scrapbooking - project bag
eve - kew bag (prob.way too early for this one)

Thanks,

Hi Julie,

I can perhaps throw a bit of light on the Pixie make up set. A lot of people (myself included) got an email from Elle saying they were out of stock of this gift and as there was no alternative gift, offered cancellation of the subscription.

If you didn't get such an email, I would contact them and ask when you should expect to receive your gift.

Hope that helps.

Charlotte

fizzyhelen

smudge78 wrote:

hi i signed up for the eve lom cleanser but still have not recieved it also if anyone knows which magazine it was for that would be great as i have signed up for so many!

Hi
It was for Harpers Bazaar, I got mine on the 14th March, I'd chase them up.
HTH
Helen

flis21

Just received my Dove Gift from Family Circle, really nice three full size bottles of their new Cream-oil body wash and a nice white wash bag. Thanks to the op for this.