Think I've done something wrong!

zigmeister

Hi,

If anyone could help I'd be very grateful! My Mum is currently with Virgin Media and wants to move to sky but they said she'd have to pay £125 for the BT line installation. She then had a letter through from BT saying if we went to them then they'd waive the fee. So we rang and ended up agreeing to move to them - phone, internet and tv for £40 a month and £25 for the first three months.

My Mum has now decided she doesn't want to go with them because they don't have some tv channels that she wants. I am going to ring them tomorrow but I thought I'd see if anyone here knew anything.

Basically, dya reckon we would be able to keep the phone and broadband from them and have the tv from sky (seeings as we'd have the BT line by then)? Also, has anyone had any problems with BT phone/internet? Cuz it's an 18month contract so if it's a bad service I don't want my Mum to be stuck with it for that long.

P.S Will we be allowed to cancel the contract (if need be) tomorrow? I'm scared we're stuck with it for 18 months now!

Zig x

macman

Rather depends when you agreed to it-are you beyond the cooling off period?

noojam55

BT phone isn't necessarily a 18month contract, you can get a line rental, pay more and get it on a 30 month no contract. Then just get your internet from someone else who doesn't take a contract. 18 months is a long time (not sure what the whole obsession with companies and 18 months in last 2 years). AOL Flexi is one I know off for internet without a contract.

I know a condition of Sky being instaled is that its connected to a working telephone. I think that would mean before and during install (alhough hopefully be some Sky engineers out there to tell you otherwise).