Porting number

cobra

Hi guys, can you help?

Some of you may know of my problems with my upgrade but let me refresh my predicaments.

I had been with Orange for a number of years. After reading of the various deals offered to MSE members, when my contract came for renewal I asked for a similar deal. Orange did not offer me a deal so I decided to ask for my PAC code. Orange charged me £6.81 for the PAC code.

As I already had a Vodafone sim for my wife I contacted Vodafone. I was offered a deal (which I've posted on another thread). On the basis of that deal I ported my Orange number to Vodafone.

But when I received the paperwork the deal was not what I wasquoted. As the contract was less then 14 days I asked to send back the phone, end the contract and issue me with a PAC code. Vodafone sent me the envelope to Post back the phone.

I've now been offered the original deal but I feel I've been lied to and I don't like to give my business to them.

I've asked them to port my original number to my wife's Voda sim but they are refusing to do that.

I therefor want to ask is that:
I ported my number on the basis of the deal that was offered to me. I was mis-sold the Vodafone phone when they refused the deal I was offered. I have now sent back the phone.

So what are my rights to port my original Orange number to the Voda sim that I have?

Money_Grabber13579

I think the problem is that you would be trying to port a Voda contract number to another Voda contract, which is not possible. And Orange shouldn't be charging for PAC's as far as I was aware?

Astec

The issue will be that you get a certain window in which to port your number, say the first 14 days or first 3 months of a contract. After that you can't port the number onto that sim.

Ask for it to be transferred to voda payg then once you get a new contract port it onto there.

Buzby

Be very careful, as in your situation it is quite possible you will lose the number completely as Voda will return it to Orange.