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3 mobile help
I have purchased a 3 mobile and dongle (usb modem) online, 21 days ago!
The package is for £22.00 per month with inclusive minute/texts, inadvertently the 2 sims were put into the incorrect device, therefore the mobile sim in the dongla nd vice versa. Therefore it has incurred a bill of £134.00, I have called 3 and they say these are valid charges as it's user error and wanted to charge me over £250 to cancel!
They are saying they won't refund even if through good will etc, do I have any distance selling rights or should I just pay up??
Thanks
The package is for £22.00 per month with inclusive minute/texts, inadvertently the 2 sims were put into the incorrect device, therefore the mobile sim in the dongla nd vice versa. Therefore it has incurred a bill of £134.00, I have called 3 and they say these are valid charges as it's user error and wanted to charge me over £250 to cancel!
They are saying they won't refund even if through good will etc, do I have any distance selling rights or should I just pay up??
Thanks
Personal Loan: £11,488 3.7% Credit card: £5,946 0% Total = £17,434
0
Comments
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You made a mistake - pay up. Sadly for you, they are legimate charges.
"Check My Usage" is updated by the minute on My3 so you have no comeback with that either.0
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