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HELP! Missed delivery and now courier expects collection!

2»

Comments

  • martindow
    martindow Posts: 10,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's also a good idea to giver the carrier your phone number for the driver to call if they have any problems finding you.
  • Johntea
    Johntea Posts: 1,202 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Yay! They managed to deliver :D

    (Although even though the boxes are all sat in my car out of the rain I have a gut feeling at least 75% have been dropped at one point, not good considering some of them contain DVD cases :()
  • hjb123
    hjb123 Posts: 32,002 Forumite
    At least you have got them - have you not checked the contents to check they are okay?
    Weight Loss - 102lb
  • Johntea
    Johntea Posts: 1,202 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Yea most seem fine, but I then realized I had 10 identical boxes of items (I ordered 5 boxes of one item and 5 of another)

    Rang the seller up who told me I had requested 10 of the item in question!!! Couldn't believe it at first, then checked my note I typed and sent with the payment and indeed I had forgot to modify a copy and paste line :( - However he could have checked the item numbers and seen my mistake quite easily!

    He claimed he did see this but just decided I wanted 10 anyway (Without ringing me up or contacting me...) and that is how I now have 10 boxes of the same item :(

    Return he said was out of the question as it would cost them £7.50 a box or something to collect, or I could send them back at my own expense! No thanks I thought.

    It seems we are both to blame here but I don't think I'll be dealing with the member again as he had quite a harsh tone and denied my offer of exchanging the items on another order I was going to place with him.
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