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Bizarre calls from 'my computer maintenance department'

edited 30 November -1 at 1:00AM in Phones & TV
67 replies 36.5K views
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  • Keeping_PositiveKeeping_Positive Forumite
    4.7K posts
    PPI Party Pooper
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    miniemma wrote: »

    Then she sent me to their website 'Support on click' .com and proceeded to ask me to click the Remote support button.......

    At which point I :mad::mad::mad::mad:

    There was no point in me going any further in trying to fake what I was doing because she would ask me to follow a procedure and then say "what can you see on your screen?" So I told her where to get off. (politely)

    You can play along I did but not clever to understand what I was supposed to be doing. I just played thick as he kept descibing what I should see. So he thought I was going through the screens, With your expertise it would interesting to see what they are up to.
    :j
    May 2013 new beginnings:j
  • brewerdavebrewerdave Forumite
    6.4K posts
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    You can play along I did but not clever to understand what I was supposed to be doing. I just played thick as he kept descibing what I should see. So he thought I was going through the screens, With your expertise it would interesting to see what they are up to.

    If you follow their script to the end you will install a piece of software on your PC which will allow them free remote access!!! Guess what happens next!!!:(
  • edited 29 November 2010 at 11:28PM
    wantmemoneywantmemoney Forumite
    836 posts
    edited 29 November 2010 at 11:28PM
    here's where a lot of these type of calls originate
    Indian call centres....there are also call centres in the Philippines and Romania where you see the same people doing 'business'.


    here's today's business

    http://www.callcentersindia.com/call_center_forum.php

    http://www.callcentersindia.com/showall-orig.php?value1=90359_US_PC_SUPPORT_LEADS
    abhishek guha roy +++++++++US PC SUPPORT LEADS [aviroy619]

    Hi All,
    We have leads for US consumers using PC's with internet connections that comes with following fields,

    Email Address
    First Name
    Last Name
    Address
    City
    State
    Zip
    Phone
    IP Address


    If any one is interested in this please contact on [email protected] serious centers would be entertained.

    Good Day
    and UK
    coreinfotech ind ######
    NEW LEADS AVAILABLE FOR UK DM, RECLAIM, TPS, PPI, PC SUPPORT
    ######### [cc.chargingpoint]

    HI,

    WE HAVE FESH AND NEW LEADS AVIALBLE FOR UK
    DM.
    RECLAIM.
    TPS .
    PPI .
    PC SUPPORT

    ALSO HAVE HOT LEADS AVAILABLE ON VERY LOW PRICE

    PLEASE MAIL US AT [email protected]
  • Keeping_PositiveKeeping_Positive Forumite
    4.7K posts
    PPI Party Pooper
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    brewerdave wrote: »
    If you follow their script to the end you will install a piece of software on your PC which will allow them free remote access!!! Guess what happens next!!!:(


    Oh dont worry I never moved from the couch wasnt that stupid to actually do anything but I pretended and he fell for it telling me what I "was" seeing.
    :j
    May 2013 new beginnings:j
  • edited 8 April 2011 at 12:24AM
    LisaC1981LisaC1981 Forumite
    1 posts
    edited 8 April 2011 at 12:24AM
    LOLLL.. this is funny...I just got off the phone with these people... and same as all of you, I could not understand the name of the company, I was actually laughing and he asked me (all serious): why are you laughing ma'am.. I told him: because this is sh** and your company does not exist..he said oh really... I said yes, all my computers are custom bilt for me (so I know its not the store I would have bought them from since I did not buy them in a store)... I then told him, that my BF was a network admin and what he was telling me is impossible (my computers are overboard protected)....he just said oh really...ok then, good bye (he was mad).... The only differenceis the number: it was written unknown number and did not come with the long distance ring... This has been happening all over the globe(I'm in Canada) I wonder how many people actually beleive these scammers :(
  • NanamaNanama Forumite
    2 posts
    All these calls ARE scams. Provide them with answers to their questions, and they have GOT you. Can hack into your computer and gain access into all your banking, etc. They can so cleverly convince you into believing that they have dealings with Microsoft.

    Just put the phone DOWN.
  • becz111becz111 Forumite
    1 posts
    Im soooooo sick of these people. "computer maintenance". they've called me like 10 times already. at least 2-3 times a week!!!!! I always hang up on them but they don't seem to get it! Stupid thing is we don't even own a PC!!!!! we've told them that before too. Wish I knew how to stop them calling me. Bah!
  • DVardysShadowDVardysShadow
    18.9K posts
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    becz111 wrote: »
    Im soooooo sick of these people. "computer maintenance". they've called me like 10 times already. at least 2-3 times a week!!!!! I always hang up on them but they don't seem to get it! Stupid thing is we don't even own a PC!!!!! we've told them that before too. Wish I knew how to stop them calling me. Bah!
    The only thing you can do is waste their time. This hurt them, because all the time you are wasting their time, they are earning nothing from scamming. After a few times, they will hopefully get the idea that there is nothing to be made from you.

    So tell them that your computer is switched off and you need to start it. Then put the handset down by the side and leave it for 10 minutes. If they are still there, more fool them, tell them it has blue screened and repeat.
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  • brewerdavebrewerdave Forumite
    6.4K posts
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    The only thing you can do is waste their time. This hurt them, because all the time you are wasting their time, they are earning nothing from scamming. After a few times, they will hopefully get the idea that there is nothing to be made from you.

    So tell them that your computer is switched off and you need to start it. Then put the handset down by the side and leave it for 10 minutes. If they are still there, more fool them, tell them it has blue screened and repeat.

    Great idea - I'll add that to my list of tactics :rotfl:
  • PollyNPollyN Forumite
    1 posts
    I would like to add to say that they have tried out their scam on me too - twice!
    The first time they were very vague about their name and when I questioned them further they were rude. I told them I would ask my IT Dept about the problem that they insisted I have and then they asked if I was a technician - I said I was a lecturer and was then told 'I hate lecturers'!
    The second call they told me the company was Miconda Computer Maintenance Dept and they were phoning from the International Executive Office based in Limerick. I asked for their telephone number which they said was 12983068 (naturally not!)
    I phoned UPC my telephone provider to see if these calls can be blocked but unfortunately they can't. They are aware of it and said if anyone provides info from their computer they should bring their computer to the Gardai immediately and report it.
    UPC think they are using a telephone directory and my last name starts with M so warn all your friends.
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