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Charges made for text received - not requested

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  • evenasus
    evenasus Posts: 11,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 26 April 2009 at 10:09AM
    wantmemoney;20415783
    or you can believe thousands of people are signing up when they are merry :rolleyes:
    Yeah, right. :rotfl:

    Well, I won't be complacent, nor ignore the scamming being perpetrated by these thieving companies.
    I've written to my MP for what it's worth and signed uksal's petition.

    When I rang and emailed T Mobile about the scammed charges on my PAYG, I must have stamped my feet/banged my fist, so to speak, very loudly and I was refunded the charges within the hour.

    I've also received two more emails and two phone calls since from T Mobile, saying they were sorry for 'my trouble' and that blocks have been put on premium rate texts being received by my phone.

    Oh, and was there anything else they could do to help.

    I make a point of checking my account online every day now. So I'll be on them like a ton of bricks (as the saying goes) if anything else untoward were to happen.

    So my advice to anyone else being scammed...SCREAM & SHOUT VERY LOUDLY at the mobile operator. Don't take 'It's up to you to get your money back' claptrap from the so called customer service call centre.

    Can you tell I'm still angry? ;)
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