Question of the week: How do I cancel my adult entertainment monthly payment?

Moggles_2

JohalaReewi wrote: »

This is not guaranteed to work because when you close a credit card account, it isn't really closed. Many credit card companies keep the account dormant for a number of months just in case any stray transactions arrive. If they do, they can be charged to the 'closed' account.

Yes, as many forum users have found out the hard way, this strategy doesn't always work sadly, even when the card was reported "stolen"

It's best to avoid continuous payment authorities [CPAs] to a credit or debit card (even to reputable firms), as you will have very little control and the bank has none either. It can cancel a direct debit for you at any time or you can do it yourself via internet or phone banking. However, if you've given a third party (like the AA for instance) the continuous authority to debit your card, they will continue to do so even when an account is closed. As the customer, you'll have to contact the payees directly and get them to stop it.

If this doesn't work, withholding payment simply mucks up your credit rating. The only way forward is to contact the bank/credit card company and explain that it's an unauthorised transaction, as Martin advises.

ILW

PROLIANT wrote: »

You could, in order to avoid future problems, use a free adult entertainment site.

How and where?

cifpower

Google "!!!!!!" and click on the first result

never-in-doubt

cifpower wrote: »

Google "!!!!!!" and click on the first result

now we know what you get up to all day! LOL :rolleyes:

Gallovidian

We had this problem with AOL three years ago, we could not get them to acknowledge a cancellation. The man at the credit card company was very helpful in disputing the payments: "AOL, they're notorious for this" he said. Still it took us months to get rid of those slimy sods trying to steal our money. :mad:

Still, lesson learned!

lilmisstrouble

I just reported my card lost - they then issue you with a new card with a new number and no payments can be made on your old one. Disreputable firms will not bother chasing you for payment and reputable ones are easily challenged

whiteroland

If you want to avoid this problem pay by one of the prepaid credit cards that Martin recommends. This limits the amount of money you can lose i(f necessary spend it all before the next payment. )because once the credit runs out the card is useless

Doshamento

whiteroland wrote: »

If you want to avoid this problem pay by one of the prepaid credit cards that Martin recommends. This limits the amount of money you can lose i(f necessary spend it all before the next payment. )because once the credit runs out the card is useless

Whiteroland is 'spot on'

Any subscriptions that are continuous payments should never ever be done on Credit/Debit card.

I use my prepaid card for various kinds of recurring subscription sites - including entertainment, sports and the likes of Credit Expert etc.
And if I don't want to continue a subscription for any particular month - then the fees cannot be taken, unless I have or load monies onto my prepaid card.

Easy to re-subscribe again to any site - plus you are in control of any recurring subscription.....rather than the provider is!

harris_161

I am currently having the same problems with Egg and Symantec (Norton Internet Security). I stopped using Norton two years ago and changed over to AVG. Being deaf contacting companies by telephone is difficult so I emailed both Symantec and Egg to say that I no longer used Norton and had removed it from my computer so I did not want to renew, I asked Egg specifically not to pay Symantec but they have, twice.
I seem to be howling at the moon for neither have replied to any of my emails and so far Symantec have STOLEN almost £80.00 from me over the past two years. There appears to be nothing on the Egg site to enable you to cancel defunct direct debits and they will not communicate with me.
I looks very likely that the only way I am going to stop Symantec STEALING my money is by ditching Egg and finding a new credit card. Egg is the only one that I have.

jonnyd281

harris_161 wrote: »

I am currently having the same problems with Egg and Symantec (Norton Internet Security). I stopped using Norton two years ago and changed over to AVG. Being deaf contacting companies by telephone is difficult so I emailed both Symantec and Egg to say that I no longer used Norton and had removed it from my computer so I did not want to renew, I asked Egg specifically not to pay Symantec but they have, twice.
I seem to be howling at the moon for neither have replied to any of my emails and so far Symantec have STOLEN almost £80.00 from me over the past two years. There appears to be nothing on the Egg site to enable you to cancel defunct direct debits and they will not communicate with me.
I looks very likely that the only way I am going to stop Symantec STEALING my money is by ditching Egg and finding a new credit card. Egg is the only one that I have.

I think you have to log on to the Symantec website using the log in details provided when you started using Norton and cancel the renewal that way.

Regards

Jon