Avira problem

dogmaryxx

Trying to run free download but freezes at 99.8%.
Detects Infected HTML web pager. gen and TR/Trash,gen plus 1 warning.Keep getting pop up to action to deny access.Do i need to sit and view full scan or should there be a final log to action?

Any help will be much appreciated

aliEnRIK

Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and FULL SCAN
Post the log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

dogmaryxx

Will do but will be some time

aliEnRIK

no worries

dogmaryxx

MALWAREBYTES froze after 41 minutes

dogmaryxx

What now?Do I try safe mode?

meanastheycome

i had a problem with avira too.malwarebytes and or avg free from download .com should help.quote=dogmaryxx;discussion/1599341]Trying to run free download but freezes at 99.8%.
Detects Infected HTML web pager. gen and TR/Trash,gen plus 1 warning.Keep getting pop up to action to deny access.Do i need to sit and view full scan or should there be a final log to action?

Any help will be much appreciated[/quote]

dogmaryxx

Trying MALWAREBYTES again in normal mode.Keep getting pop up from antavir guard every 10 seconds

aliEnRIK

dogmaryxx wrote: »

What now?Do I try safe mode?

yes please

dogmaryxx

alwarebytes' Anti-Malware 1.35
Database version: 1929
Windows 5.1.2600 Service Pack 3
01/04/2009 16:33:00
mbam-log-2009-04-01 (16-33-00).txt
Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 118072
Time elapsed: 22 minute(s), 15 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

aliEnRIK

please now post the HIJACK log in NORMAL mode