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2 serial numbers on electricity bill

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  • Beckster
    Beckster Posts: 11 Forumite
    Yes, there is two numbers on the bill with a S in front. What does this mean and any ideas on what to do next?
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Beckster wrote: »
    Yes, there is two numbers on the bill with a S in front. What does this mean and any ideas on what to do next?
    If you have 2 S numbers (each one is 2 rows of digits 8 on top line and 13 on the bottom). It means you property has 2 MPANs. It may be that you have 1 meter with different registers against the 2 MPANs. This would not to unusual if you have elec heating.

    Do both S numbers appear on previous bills? It may be that something went wrong when you switched to them or they first set up the account if you are a new tenant and they have now caught up and are trying to back bill you for the 2nd MPAN. You need to check you previous bills and let us know so we can answer you.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Beckster
    Beckster Posts: 11 Forumite
    The last two bills that I received before I moved out of the property in September 08. However I have managed to find a bill from 2004 and that only has one MPAN.
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