received an item i did not order

kayl

Check out the Unsolicited Goods and Services Acts 1971 and 1975 - the compnay would be guilty of an offence if they tried to invoice you

OlliesDad

kayl wrote: »

Check out the Unsolicited Goods and Services Acts 1971 and 1975 - the compnay would be guilty of an offence if they tried to invoice you

Absolutley, but they are within their rights to make reasonable steps to recover the items. The unsolicited goods act may seem black and white but things such as the retailers intention are taken into consideration.

phlogeston

kayl wrote: »

Check out the Unsolicited Goods and Services Acts 1971 and 1975 - the compnay would be guilty of an offence if they tried to invoice you

But they haven't - the OP has stated that they are trying to recover the goods, NOT invoice.

Consumer Protection (Distance Selling) Regulations 2000 s. 24 Inertia Selling.

The criteria are not met, so the 'advice' of the previous poster to keep the goods is WRONG in these circumstances.

Tozer

kayl wrote: »

Check out the Unsolicited Goods and Services Acts 1971 and 1975 - the compnay would be guilty of an offence if they tried to invoice you

Grrrr.

This is what was posted above AND IS NOT APPLICABLE HERE.

RobertoMoir

sporedude wrote: »

Isnt that theft taking something that isnt yours?

That would be the case if that was what had actually happened. Merely saying to them that the goods are at your house awaiting them to make arrangements to collect it at their expense is not theft.

sporedude wrote: »

I'm sure the person who paid for it would be more than happy if the OP decided to keep the item :money:

Actually the person that paid for it should be able to keep this safely on the list of things they don't care about. If the parcel was delivered to the wrong place then this is a mistake by the supplier and/or the supplier's agents and its the suppliers problem to put this right.