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How to remove Trojans from my computer

245

Comments

  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Okay ignore that, I've fixed them :o

    first78 wrote: »
    How do I fix them?
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I don't seem to be able to install MALWAREBYTEs. It gets right to the end of the installation process and seems to freeze when it gets as far as finishing installation :mad:
  • Bargain.hunter_4
    Bargain.hunter_4 Posts: 195 Forumite
    aliEnRIK wrote: »
    AVG is awful

    If you HAVNT caught anything, then you must be a pretty safe 'surfer' (And if I were you, id give a scan with MALWAREBYTES as a precaution)

    Is there anything free you would recommend. Malwarebytes seems to be a try for free service.

    usually find these are the programs that make a mess of your machine when you try and remove after free trial.

    Been happy so far with AVG, but any new recommendatiions are appreciated :-)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    first78 wrote: »
    I don't seem to be able to install MALWAREBYTEs. It gets right to the end of the installation process and seems to freeze when it gets as far as finishing installation :mad:

    Put the file on your desktop ready to install
    Reboot and keep pressing F8 to get into the 'safe mode selection screen'
    Select SAFE MODE WITH NETWORKING
    Try to install,update and run it from there
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Bargain.hunter wrote: »
    Is there anything free you would recommend. Malwarebytes seems to be a try for free service.

    usually find these are the programs that make a mess of your machine when you try and remove after free trial.

    Been happy so far with AVG, but any new recommendatiions are appreciated :-)

    same as what gaming-guy said. Use AVIRA in its place

    If you do decide to give Avira a go then uninstall AVG then use the 32 bit AVG removal tool (Uninstalling always leaves 'bits' behind)
    http://www.avg.com/download-tools

    Avira can be found here ~
    Download AVIRA ANTI VIRUS PERSONAL (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_antivir/

    From what you say though, you probably have parts of OTHER anti virus programs floating about too!
    :idea:
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    Put the file on your desktop ready to install
    Reboot and keep pressing F8 to get into the 'safe mode selection screen'
    Select SAFE MODE WITH NETWORKING
    Try to install,update and run it from there


    Still not having any luck running it :(
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    first78 wrote: »
    Still not having any luck running it :(

    What happens when you try to?

    Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and PERFORM COMPLETE SCAN
    :idea:
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    What happens when you try to?

    Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and PERFORM COMPLETE SCAN


    nothing happens at all
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Right click Malwarebytes and RENAME to 'ASDFG' (Making the full name 'ASDFG.exe')

    Try running that
    :idea:
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Still no luck after renaming it
This discussion has been closed.
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