Telediscount question

Hello,

I've been using telediscount for a while and generally am happy with it. However, it's never clear to me how their calls are charged since on my BT bill I just get a giant charge for the number 0845 2445 445.

Does it mean I get charged 4p during weekday (daytime) and 1p otherwise?

I have put this number as my "best friend" to get maximum discount out of BT.

Am thinking about this since providers like 1899 is now ver y competitive (Canada 0.5p/min!)

Comments

  • Not sure about the BT questions but you can get the full picture of dial through providers at http://niftylist.co.uk and compare them to about 10 others
  • Why not get itemised billing of all calls?

    They don't charge extra for it.
  • smartasss
    bt only itemise 0845 calls , as it is access no.so we can't tell, what no was dialed. can telestunt give us itemised bill? like 1886 or 1899.
    Regard
    MZK
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    terence8888

    BT charge 3p peak and 1p evening and weekends for calls made to numbers starting with the 0845 prefix.

    If they are lumping all your charges together, phone them up and tell them you want a fully itemised bill. Otherwise they will only separate calls out that cost more than about 40p each.

    Better to use 18866.com for UK landline calls as they charge 1p for an untimed call.
  • zubair asked:
    bt only itemise 0845 calls , as it is access no.so we can't tell, what no was dialed. can telestunt give us itemised bill? like 1886 or 1899
    .

    If you have full itemisation from BT they will list every single call to every number dialled including 0845 numbers.

    You would see the telediscount 0845 calls itemised, but not of course the actual phone number you used the telediscount access number to connect to.

    Neither telestunt nor telediscount provide any records of the calls you've made - but BT definitely list the 0845 numbers called as long as you have elected to get full itemisation of every call dialled.
  • smartasss
    i get 15-20 itemised calls to 845 no.with duration & time from bt,but i donot ,get international. no i dialled. like 18866or 1899. so i donot know who i called & what country. any way to get that information please?
    Regard
    MZK
  • I get 15-20 itemised calls to 845 no.with duration & time from bt,but i donot ,get international. no i dialled.............. any way to get that information please?

    Short answer is no - all that you could do if you want to see full details of each telediscount call is combine a manual log with the BT itemised bill.

    Keep a log with the date, time + destination of your telediscount calls, then when the BT bill comes in you will be able to see the cost of each call (the BT bill will show you the date and time that each call to the telediscount access number was started).
  • PTLD
    PTLD Posts: 156 Forumite
    BT cannot physically itemise the 'second leg' og the call ie the Int bit... which is routing via Tele... SIMPLY-FONE, 18666 etc...

    if they could you'd be in trouble cos it'd mean you're being charged by BT !! :o
    something missing
  • smartasss & soicher, thanks for the information.
    Regard
    MZK
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.6K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.