Orange - cash back deal, downgrading tariff

iazms

Hi All,
My first post but been using the main site for several months now.

I heard a few months back that for new Orange contract deals it is not possible to downgrade the tariff after 6 months.

Can somone clarify the situation on this please?

Steve_xx

Here is the clarification you require:

"15.1 we reserve the right to make changes to your Contract
When you Register you are asked to choose a Service Plan and to indicate which Orange Additional Services you require. You may switch to a higher Service Plan at any time. You may switch to a lower Service Plan as often as you like after 6 months following your Connection to the Network. In the event you do switch Service Plan and add to or cancel Orange Additional Services you must give us not less than 10 days notice before your Billing Date (subject to the terms of any promotional offers you have accepted). We do, however, reserve the right to vary the terms of this Contract from time to time and to make changes to your Service Plan. We acknowledge that if we do increase the Charges, withdraw Orange Additional Services or introduce new mandatory Charges - or if your contractual rights are affected to your detriment - you may terminate your Contract in accordance with Condition 4.3. If you do not give notice within one month of our notifying you of any change(s), you will be taken to have accepted the change(s)."

redux

Welcome

I think they introduced that on some of the high tariff Premier contracts, and I've seen similar remarks about other networks heading in the same direction, so perhaps it will happen in future - worth double-checking the details I think.