BOS - Can't access my overdraft and no idea why

Extant

DanDan123 wrote: »

No need for that was there! - !!!!!!!

You do realize that you ruin your point by putting that expletive - albeit censored - at the end, right?

Extant

ShelfStacker wrote: »

Heh. It does rather worry me the number of people who give girlfriends/boyfriends or just plain friends their card and PIN, and despite being told over and over again that they'll be liable for any sh*t that goes down on their account from that point on continue to do so. I've had some fun conversations with customers to this effect, followed usually by the slightly less fun updating of their customer file with a short note that they've been negligent with their card and that they've been advised that it's their problem from that point on if they want to carry on acting like a tit with their account.

People lie.

ShelfStacker_3

BarclaysManager wrote: »

People lie.

Hence the point of the note on their folders. Can't really argue with it.

Extant

ShelfStacker wrote: »

Hence the point of the note on their folders. Can't really argue with it.

I meant the number of people who just don't disclose it, and then they get the forms through - and realize their mistake.

I'd love if there were extra statistics on card fraud. "Losses due to retards sharing cards & PINs, writing PINs down."

opinions4u

I think my favourite card fraud was a bloke who'd had £300 withdrawn from a local ATM at 6am one Sunday morning. He'd also lost his card.

He came in to report it, and while filling the form in I asked him where he'd been at the time of the withdrawal.

He proceeded to tell me that he'd been in bed after a great Saturday night where he'd pulled an absolute stunner.

I asked him if she was still there when he woke up, at which point the grin on his face turned in to a clear realisation as to exactly who had taken his card and £300.

sutton111

opinions4u wrote: »

I think my favourite card fraud was a bloke who'd had £300 withdrawn from a local ATM at 6am one Sunday morning. He'd also lost his card.

He came in to report it, and while filling the form in I asked him where he'd been at the time of the withdrawal.

He proceeded to tell me that he'd been in bed after a great Saturday night where he'd pulled an absolute stunner.

I asked him if she was still there when he woke up, at which point the grin on his face turned in to a clear realisation as to exactly who had taken his card and £300.

:rotfl: :rotfl: . The tales you hear. Lol

ikkleosu

sammie383 wrote: »

That was bang out of order. I believe the OP thought that she may find an answer on here or somone who did know the answer to put her mind at rest until her husband comes home from work!

Exactly. Thank you. My husband was working till 5.30 and I just wondered if someone else had experiences a similar problem, if it may have been a glitch or I was misreading the statement or something, that might put my mind at rest till my husband could get home to call.

ShelfStacker wrote: »

However, as an aside, I would be worried about you having access to his balances and such - you say you got the balance from the ATM, and that requires you to know his PIN and have his card. If BOS find out, through any means, that he's given you his card and/or told you or anyone else the PIN, they will hold him liable for any fraud on his account whatsoever, and possibly make a note to that effect on the account. So be very, very careful.

Sorry, it was my husband that got used the ATM before he went into work. I can log onto his internet banking account, as I do the household bills but he keeps his own card/pin to himself.

Anyway, husband came home and was reluctant to phone and just was going to go into the branch tomorrow but thankfully I convinced him to phone.

It turns out his card has been cloned and used in New York for someone to pay for their college tuition of £900! The bank were very good about it and are trying to stop the payments (there were other smaller charges too) and have increased our overdraft to cover the payments so that we won't incur charges that we'll have to claim back.

Thanks to those who were helpful and sympathetic.

456789

In future you should be able to get them to call you instead of phoning them https://www.halifax.co.uk/bankaccounts/callback.asp (should work for Bank of Scotland too)

sammie383

ikkleosu wrote: »

Exactly. Thank you. My husband was working till 5.30 and I just wondered if someone else had experiences a similar problem, if it may have been a glitch or I was misreading the statement or something, that might put my mind at rest till my husband could get home to call.




Sorry, it was my husband that got used the ATM before he went into work. I can log onto his internet banking account, as I do the household bills but he keeps his own card/pin to himself.

Anyway, husband came home and was reluctant to phone and just was going to go into the branch tomorrow but thankfully I convinced him to phone.

It turns out his card has been cloned and used in New York for someone to pay for their college tuition of £900! The bank were very good about it and are trying to stop the payments (there were other smaller charges too) and have increased our overdraft to cover the payments so that we won't incur charges that we'll have to claim back.

Thanks to those who were helpful and sympathetic.

I am sorry to hear that the outcome is fraud. However, I am glad for you that the bank are being helpful, and did infact stop your card to prevent anything further.

Sammie

dixie06

Cash_Flow wrote: »

No need to be so rude:rolleyes:

Absolutely, this guy (LinasPilibaitisisbatman) has been hijaking peoples posts with nothing but random, ill-informed and rude comments of no help to any of the OP's. This is the kind of person that is putting people off posting on MSE, my advise is to report this person and ignore the comments clearly all he is looking for is a confrontation and we (myself included) are simply encouraging him by responding.