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Never happened to me Before?

I bought a painting off ebay, i purchased it on the 12 of feb and it still hasn't arrived. Thing is, it was bought for my birthday from my wife and my birthday is tomorrow! I've sent loads of emails but haven't had a reply. How long does it have to go on before he can be reported? I've bought loads of things off ebay before and never had a problem. Any ideas on what to do?

Thanks Neil
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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Comments

  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    How did you pay for it?
    Tank fly boss walk jam nitty gritty...
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    If you fill this form in you can get the sellers phone number, then ring and ask what is happening with the painting as you have not received it

    http://search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9
    Tank fly boss walk jam nitty gritty...
  • I paid via paypal.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Just did that. The phone number does not work.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • carrie483
    carrie483 Posts: 1,868 Forumite
    start a chargeback and report them to ebay i think.
    Accept that some days you're the pigeon and some days you're the statue.
  • Thing is i really want the painting.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    How long has the person been trading and what's their feedback like?

    If the phone number doesn't work, you could try searching for them on the voters list and write to them. They'd probably be a bit spooked, might frighten them into sending the painting? :confused:
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Did you pay with a CC or debit card?

    Start a chargeback anyway, if you have no joy there and you paid with a CC, get onto the CC who can issue the funds back to you.

    If the phone number on there is not a valid one, you can report the seller for having false contact details this way :

    Click 'help' at the top of the page

    Click 'problems with other members'

    Contact information problems

    User has false or missing contact information

    The click 'email' on the next page and enter the sellers ID and in the next box explain you have traded with them, had a problem, tried to contact them but their phone number is not valid.

    Hope this helps a little :)
    Tank fly boss walk jam nitty gritty...
  • If youve tried emailing them and get no reply then start a Paypal chargeback. Sometimes just the insitgation of one is enough to get things moving. When youre filling out the reason for your claim state in it that youd still like the painting & will cancel the Chargeback if it arrives.

    I think by this time Id be more concerned in getting my money back. Theyve had ample time to get the item to you
  • I paid using a debit card and have emailed him again saying that if i don not receive a reply within 24 hours i would report it.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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