Negotiate with 02

piggy_bank_7

Last year I spent around £900 for 2 users on contract with 02 - so I bought 2 pay as you go chips (£10). Rang 02 to confirm numbers etc they asked why we wanted to change, I said they 02 were way to expensive to use on contract - they offered to reduce my monthly contract amount by 50% (yes! saving £450) if I stayed on contract with them ...I of course agreed. So do look to negotiate.

sarah_elton

Good money saving moment of the morning today

I'm with O2 Online (the non in-store deals on their site) - currently on £30/month, 500 texts, 200 mins. Contract up in a couple of weeks.

Orange have started doing the same online only deals - they were offering same tariff as I'm on, but half price (£15) for the first three months, and a free Nokia N70 (I'm a Nokia junky).

Phoned O2 to cancel, got put through to Customer Retention. I said if they'd match Orange I'd stay, and without me even asking they offered instead to better - I'm now getting half price line rental for the entire year. So £15/month for 500 texts and 200 minutes.

They couldn't do the N70 free, but did offer a load of others so could have got a good free one. But particularly wanted that so paying £80 for it. However, saving £135 over the year compared to Orange so it still nets out ok.

Just feeling good, and a reminder to all to threaten cancellation at the end of every contract.

Also, if you're an MMS fan, O2 are great because MMS are included in your free text allowance (albeit one MMS uses up 4 free texts).

matrix999

Have a look at this thread to get more ideas on whats offer with the O2 Retention Team:

http://forums.moneysavingexpert.com/showthread.html?t=74041