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Holiday complaint...

Hello,

I wonder if anyone can help me...on a recent holiday I was sent to the right country but wrong airport. I have complained and requested a refund but wonder how likely this is and if they refused how this would stand up in a small claims court?

Thx for any input!
:cheesy:
«13

Comments

  • lynnexxxo
    lynnexxxo Posts: 1,213 Forumite
    What!

    Didn't the tickets say what airport you were travelling too? What about the big departure boards at the airport? I'm assuming that you assumed/were told to where going to one airport and later found out to be going to another?

    What happened when you got to the 'wrong' airport? Did the travel company get you to your hotel? Do you have documentation that you were supposed to land at another airport? How far was the actual airport from your hotel?
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    Did it say Barcelona REU and you ended up in Reus?

    Were you flying ryanair?
    Posts are not advice and must not be relied upon.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    richardw wrote: »
    Did it say Barcelona REU and you ended up in Reus?

    Were you flying ryanair?

    Or maybe he went to Jacksonville, North Carolina rather than Jacksonville, Florida?! ;)
    Gone ... or have I?
  • apt
    apt Posts: 3,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A few years ago someone ended up at the wrong
    Sydney airport - Nova Scotia rather than Australia.
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    It is the three letter code that is important, Goa or Genoa GOA?
    Posts are not advice and must not be relied upon.
  • Caz3121
    Caz3121 Posts: 15,876 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Funkyzebra - we need more info

    you say you were sent...is this not something you booked?
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Caz3121 wrote: »
    Funkyzebra - we need more info

    you say you were sent...is this not something you booked?

    Perhaps he was attached to two policemen at the time? ;)
    Gone ... or have I?
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    dmg24 wrote: »
    Perhaps he was attached to two policemen at the time? ;)

    LOL!

    But don't remind me: last Saturday my flight home from Addis Ababa was seriously delayed by a group of disorderly Englishmen. They looked like night-club bouncers, and were arguing with the airline staff and security people at the gate. They were demanding to be allowed to bring their handcuffs with them on the 'plane.
  • neilbond007
    neilbond007 Posts: 2,111 Forumite
    a friend who lived in the US wanted to book flights back to birmingham.
    he found some very cheap flights... got a friend to check them and after confirmation that they were indeed the bargain they hoped for booked them....

    needless to say, he'd got a return ticket to birmingham, alabama... not birmingham, england
  • a friend who lived in the US wanted to book flights back to birmingham.
    he found some very cheap flights... got a friend to check them and after confirmation that they were indeed the bargain they hoped for booked them....

    needless to say, he'd got a return ticket to birmingham, alabama... not birmingham, england

    oh what a silly sausage!:rotfl:
    Please take the time to have a look around my Daughter's website www.daisypalmertrust.co.uk
    (MSE Andrea says ok!)
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