The Mystery Shopping thread - VII

Hollypear

Timmne wrote: »

What's the torso one?!

Do you mean moi? I have lost loads of weight since I have been ill.

Hollypear

[QUOE=nads;20571115]Emailed them YRW.[/QUOTE]

Ooh My YRW is catching on.

Bet Timmne loves me for it. I am plotting a name for you as well Nads.

PS Give me some clues.Sex? Occupation. Footie team????

So far Tractor girl is Farmer Giles daughter

Becles is Madame Expert

Nads so far is Mr/Mrs IT boffin

Josie is Paddypower

Mysterious girl is Madamoiselle Herculette Poirot.

No one has come up with a nickname for me other than Lily Connolly.Timmne to blame there.

Hollypear

IlonaRN wrote: »

When it comes to keeping records, do you keep your paper records strictly in date order, for example one folder per month, or do you keep them in client order, i.e. one folder per MS company?

Need to sort mine out, and want to get it in the best possible order so I don't have to redo it at a later date!

Josie did one which is fab. I have it and find it great. It is a spreadsheet and you can do it monthly.

PM Josie for it or PM me and I will send it to you. She will be in a good mood as Borogh won today.:rotfl:

Hollypear

Scaredy_Cat wrote: »

Slightly o/t but is HP around? I was in As** today (the place was heaving, absolute nightmare!) anyway I tried to return an item and was told as of Monday they no longer give refunds OR exchanges without a receipt!

I knew I wouldn't get a refund, but in the past they have always happily given a credit for things if I'd lost my receipt. I'm just so shocked I wanted to check it's real and wasn't just the one store messing me around? Anyone else come across this?

Oh, and Happy Easter everyone!

Here I am like a bad penny. It is easy peasy.You have been told nonsense. Go to customer services and ask for the duty manager. Be FIRM. If you do online banking print off the bit with your payment though you shouldn't even need that but it backs your case up. Tell them if you don't get a refund you will shop in Morrison's, Tesco etc.

When I did my training we got told each customer on average in a lifetime spends over £100,000 so it is worth their while keeping customers happy. So it isn't worth it to p*** off a customer.

We had a cheeky sod who wanted a Smart price iron costing 7 quid but we had run out. So she demanded a more expensive one or she wouldn't shop with us again. She got it.

PM me and let me know how you get on. I have just rung my friend who confirms this. As a last resort if they don't play ball phone Asda head office in Leeds and kick up a fuss. Tell them you have shopped in Asda for yonks. They will bend over backwords for you.

Best way ever to scare them is tell them you are a MS'er. Asda as a company are petrified of us.

josie

Hollypear wrote: »

Josie did one which is fab. I have it and find it great. It is a spreadsheet and you can do it monthly.

PM Josie for it or PM me and I will send it to you. She will be in a good mood as Borogh won today.:rotfl:

Thanks Pearly Queen! (how's that nickname?) I'm not sure about Paddy Power - can I just make it clear that I only enter a bookies in the name of MS'ing please!

I am in a good mood, but suspect it's too little too late for the mighty Boro

I sent out my spreadsheet to a few people, but actually someone sent it back to me and they'd altered it (sorry, can't remember your MSE name) and I can say it's tons better now, so at the risk of being inundated, I don't mind sending it to anyone that PMs me, including anyone that has the previous version.

It's a good time to change over with it being the start of the new financial year.

josie

Timmne wrote: »

What's the torso one?!

Used to be Anita Roddick's place.

Hollypear

josie wrote: »

Thanks Pearly Queen! (how's that nickname?) I'm not sure about Paddy Power - can I just make it clear that I only enter a bookies in the name of MS'ing please!

I am in a good mood, but suspect it's too little too late for the mighty Boro

I sent out my spreadsheet to a few people, but actually someone sent it back to me and they'd altered it (sorry, can't remember your MSE name) and I can say it's tons better now, so at the risk of being inundated, I don't mind sending it to anyone that PMs me, including anyone that has the previous version.

It's a good time to change over with it being the start of the new financial year.

I love it Josie in fact I register on sites with the same password cos I am a lazy git. So I will use that now. Makes me sound like Timmne's bit on the side though.

Timmne

Being Timmne's bit on the side is akin to working for RE but with twice the workload and half the fee so I would be worried if I were you PQ!

Oh- have just realised the relevance of Pearly Queen!

pebblespop

Timmne wrote: »

What's the torso one?!

someone called it that on the alerts thread and it made me laugh!!

Scaredy_Cat_3

That message on RE about the voucher for 40% off booze has vanished! I didn't realise there was a time limit on it, so hadn't bothered to print it yet. Does anyone still have access?