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My letterbox came off in postmans hand, who should pay?

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  • Ivory_Tinkler
    Ivory_Tinkler Posts: 1,089 Forumite
    fossman wrote: »
    OK, the letterbox flap is connected with two plastic connecting pins. If either of these pins was broken the flap would have simply fallen off. Both of the connecting pins have snapped in identical places on each side. The only way both of the connecting pins could have snapped in exactly the same place is for the flap to have been opened wider than 147 degrees.

    Where do you get this 147 degrees from....surely you haven't been measuring your letterbox with a protractor? I'm with the other posters on this, just get yourself off to B&Q, Wilkinsons, Wickes etc and get a new flap. If it was only connected with 2 plastic pins then I wouldn't imagine it was designed to last for ever anyway.
  • Lorian
    Lorian Posts: 6,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    fossman wrote: »
    I will probably end up buying a whole new letterbox but it doesn't cost me anything to complain, if anything it costs the RM more as someone gets paid to reply to emails, letters etc.

    I wouldn't want to upset my postie for a bit of broken plastic.
  • max2009
    max2009 Posts: 543 Forumite
    Victor 'fossman' meldrew :) No doubt you will now be getting your mail last in your area.
  • Tozer
    Tozer Posts: 3,518 Forumite
    fossman wrote: »
    The 147 degrees comes from here (http://www.bits4doors.com/letterbox5.php).



    Re: the plastic is bound to break easily comment, there are over 100 new houses on my estate all with the same letterbox as mine, if mine has broken due to it being plastic why are the other 99+ still all ok?

    Have you conducted a survey of all of them?
  • Would you force a visitor to pay for a new gate if they opened it and it came off?
  • Idiophreak
    Idiophreak Posts: 12,024 Forumite
    10,000 Posts Combo Breaker
    Tozer wrote: »
    How much would a new letter box flap cost anyway? Surely it is not even worth the hassle!

    Yeah, what he said - just pay it and forget about it - stress can kill you!
  • Pollycat
    Pollycat Posts: 35,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Dan_Thomas wrote: »
    Let's be realistic here; the only people that use your postbox are the postmen. Therefore it's not unlikely that if anyone does discover a fault with your letterbox that it will be the postman himself.

    Yes, there is a possibility that that postman broke the letterbox. But there's also the possibility that someone else broke it before hand (maybe someone dropping leaflets) and tried to cover it up, or, as most people seem to agree, that it was faulty. There are simply too many possibilities for you to turn around and say "it was the postman I know it I want a new letterbox".

    Also, your thread title is misleading.

    The first and second paragraph seem to contradict each other.
    In response to the first paragraph, I was going to make the point that lots of people use letterboxes:
    paperboys (maybe)
    people delivering leaflets
    people delivering charity bags
    and of course, posties

    OP
    Why did you edit your original post?
    Why didn't you just add to the end?
    Glad you've seen sense though.
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