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Refunds

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  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    isplumm wrote: »
    Hi,

    My understanding is that they will want to put it back onto the same card .. but will normally give cash .... also do you really think that they will check the card details to make sure that it is the same one?

    Mark

    they are not allowed to give a cash refund on a card transaction.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • williham
    williham Posts: 1,223 Forumite
    It's up to them, there's no law, just some company's policies.
  • Paparika
    Paparika Posts: 2,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    CHRISSYG wrote: »
    they are not allowed to give a cash refund on a card transaction.


    Shops discretion. I've taken things back and before i got my card out they have said not to worry we will give you the cash back.
    Life is about give and take, if you can't give why should you take?
  • missymugwump
    missymugwump Posts: 1,171 Forumite
    I had this on an Electron card refund

    With Electron they gave cash back instead
    The assistant couldn't tell me why but that it was only Electron cards
    "Very funny, Scotty. Now beam down my clothes." :cool:


    All truth goes through three stages. First, it is ridiculed. Then, it is violently opposed. Finally, it is accepted as self-evident.
  • CG19a
    CG19a Posts: 765 Forumite
    CHRISSYG wrote: »
    rubbish ! it is to combat money laundring/fraud.

    I know within Tesco when we issue a VAT receipt the VAT amount is always lower when paying by Card than when paying by cash. Also Customer Service staff have the discretion to refund up to £10 by cash when you have paid by card.
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