T-Mobile ... Flext is changing! New + Existing Customers

nikki702

I got a message from T-Mobile yesterday to say flext is changing.

So I called t-mobile cs today and found out the following info:-

The following will be included in your flext price plan allowance

* Calls to voicemail
* Some 08 and 05 numbers
* Some International calls (loads of countries i didnt make a list)

The charges for voicemail will be 12p per min

International charges are a bit higher i think it was 58p per min for landline and 98p per min for mobiles

These charges will be deducted from your monthly allowance

You will also receive free web'n walk

This deal is available to both existing and new customers.

If you are an exsisting customer you need to call to be transfered over to the new plan they wont change it automatically ( it dont cost any extra )

Call tmobile for more info ... (150 from your handset)

I put this on HDUK and though I would share it here too :j

polyalloy

It's hot from customer's point of view

sarahdh

I've been on Flext for ages, but haven't received a txt yet, should I wait for a txt or just call them anyway? The free mobile internet would be great for me.

princessjessica08

voicemail is 20p and international calls to landlines are 40p and mobiles 100p p/m.

Exsisting customers dont have to change onto the plan if they don't want to. But if they do, just give CS a ring and they'll explain the tarrif and change for your next bill cycle. The allowances are back to what they used to be though, flext 35 (only available to renewing customers) is £180 allowance instead of the £200 currently. Flext will start at £40 for new and exsisting customers up to flext £100 for heavy users.

Jess

greyster

Existing customers can phone up right now on 150

nikki702

Yep I would call now and ask for more info on it... you can also request to be automatically changed over on ur billing date. :T

annettetabs

I took 2 contracts out at beginning of March Flext 30 and Flext 35 both with online 10% discount which is applied as a credit each month. Just e-mailed t-mobile about this and was told i would have to upgrade to Flext 40 on both contracts if i wanted these new privileges. Is this correct?

Intasun32

Is it true that if an existing contract customer adds these new charges to amend their plan, then they will have deemed to have taken a new contract for 12/18 months?

Can anyone confirm or deny this.....

:beer:

sporedude

If you move you might lost the 10% discount, And yes you would have to move.

ScottishChick

Yeah you will lose the 10% discount.

hardtimes

ScottishChick wrote: »

Yeah you will lose the 10% discount.

I called 150 today and they confirmed that if I switched to the new flext I would lose my 10% discount:mad:

Thankfully my contract is up in September 09