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Question about PAC code 30 day validity

debjay
debjay Posts: 2,091 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
I wonder if anyone can help me please :confused:

I applied for my PAC code from Orange on 27th Jan and I have today received my new O2 handset :j . I followed the online instructions re using my PAC code and I have just received a reply saying that the transfer will take place on 1st March.

My query is have O2 started the process today ie have they applied to use the code or will that only happen on 1st March? Will my PAC code still be valid or will I have to apply again?

I hope that someone in the know can help me here please _pale_

Comments

  • Genie
    Genie Posts: 130 Forumite
    Your number transfer will take place on the 1st March. By the end of that day the number should be fully ported to the new o2 sim.

    This is how it happened for me.

    EDIT: Oops forgot to mention. Your pac code will have expired by then, > 30 days, so not sure what will happen now, maybe since the transfer request was made within the 30 days it would be fine. Just mail o2 and check with them but I think it should be ok.
  • debjay
    debjay Posts: 2,091 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks Genie.
    I hade emailed O2 (also phoned but think I just confused them) nd got this reply:

    "PAC (Porting Authorisation Code) expiration will not affect your number transfer as the PAC is being used to book the transfer request before its expiration.

    All our mobile number transfer requests are booked on a centralised database so we are unable to process your request before 01 Mar 2006, which is the earliest date available for the number transfer.

    Please be assured that your mobile number transfer will take place on 01 Mar 2006 irrespective of the PAC expiry date."


    So I think that its ok cos they are using the code before it expires. What does everyone else think. I dont want to have to get another code and give Orange another 30 days notice. I know its my fault for not sorting it sooner :confused: By the way how would I know if it had expired? Would O2 know by entering on their database?
  • Woby_Tide
    Woby_Tide Posts: 5,344 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm not sure of the entire technical workings of it but from what I've read and been told there is some sort of central Number Porting database that all the networks access. When you request a PAC, the original network put an entry in the database saying "this phone number is allocated this PAC code and has authority to leave, if not used, delete from database in 30 days (in your case 27th Feb say). You give the PAC to the new network, they enter it iinto the database, if it finds the PAC, it makes a link and the 2 networks then arrange a porting date between them, it also says, don't delete this record now as it is being used.

    (and if you desperately want to know how it works in it's technical entireity

    http://www.ofcom.org.uk/telecoms/ioi/numbers/num_port_info/mob_num_portab/mnp.pdf#xml=http://search.atomz.com/search/pdfhelper.tk?sp-o=2,100000,0

    start from page 18)
  • Jarlawuk
    Jarlawuk Posts: 555 Forumite
    The 30 days rule just means you have to give it to the new network before then. In your case you have given it to o2 before the 30days was up so even though it won't port through till the 1st of March, you will be fine.
  • debjay
    debjay Posts: 2,091 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks guys.
    Thats what I thought about it being ok since I gave it to O2 before the 30 days was up but just panicked when was told transfer not til 1st March.
    Have also had emails from O2 confirming this
  • debjay
    debjay Posts: 2,091 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi

    Update about previous post.

    Today is supposed to be number porting day but nothing has happened. I have emailed o2 to be told that due to a technical error it hasn't occured but should do in the next 48 hours.


    My question is when does my contract end with my existing network Orange? I used my PAC code only just within my 30 days. Will I be billed for another month or just on an daily basis until the number ports over?
  • debjay
    debjay Posts: 2,091 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    :confused::confused::confused::confused::confused::confused:

    Anyone??????


    :confused::confused::confused::confused::confused::confused:


    Bump bump bump :o
  • Fedz
    Fedz Posts: 1,096 Forumite
    Your contract ends with Orange as normal (if you gave 30-days notice).

    Hope this helps
    Proudly Banking & Saving With:
    The Co-operative Bank.
    Castle & Minster Credit Union.
    Yorkshire Building Society.
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