travel insurance experiences

1982

hi does anyone have any experience with travelinsuranceweb.com? they seem to be the cheapest for my holiday to australia inc scuba diving to 50m @ £40 but i was wondering if anyone has had any dealings or problems with them as this is around £30 cheaper than the next big name insurer.

cheers

cheekymole

I've had insurance with them for the last 2 years, never had to claim though

1982

cheers i know smaller companies like these often really do not like to give out even ligitimate claims thats why i wanted to check to see if anyone had had any bad experiences with them.

sca

Has anyone else used them in the past. I am going to Australia end of the month for 3 month and would like to Insurance for the period. Any advice?

Regards,

sca

t-elle

cheekymole wrote:

I've had insurance with them for the last 2 years, never had to claim though

Likewise, cheapest and best benefits for our family annual worldwide, but never claimed. Won't renew this year as they cost more for our needs now. Going to try Columbus.

johnnycab

1982 wrote:

cheers i know smaller companies like these often really do not like to give out even ligitimate claims thats why i wanted to check to see if anyone had had any bad experiences with them.

I received a letter from them yesterday - and it states that the policy will be automatically renewed, unless I contact them to cancel!

It is a bit ironic that they sent out a renewal letter with correct details and on time, but could not manage to do the same when I wanted to claim; which they could not be bothered to settle. I will NOT be renewing or going back to them in the future.

sca wrote:

Any advice?

If you need peace of mind, I would steer clear of this firm.

t-elle wrote:

Likewise, cheapest and best benefits for our family annual worldwide, but never claimed. Won't renew this year as they cost more for our needs now. Going to try Columbus

Someone stated in the thread below that Columbus is owned by the same company or rather they share the same address...

Please also see these threads for other views:
http://forums.moneysavingexpert.com/showthread.html?t=138102
http://forums.moneysavingexpert.com/showthread.html?t=261781

t-elle

We have only tried to claim on travel insurance once, that was with Zurich booked through a local broker. Our luggage was delayed for 3 days by Air France, went to the broker with all the receipts for clothes ect..., they wouldn't take the claim at that point. Woman said it had to go through the airline first, it was their responsibility, then if they didn't pay up the travel insurance would look into it. (wasn't happy about that at first...) Turned out Air France paid out every penny claimed, and extra £100 goodwill. Moral of story, don't have too much faith in companies making claims easy??

mrs_baggins

have you looked into the diving thing as its very unusual for a company to offer std insurance for below 30m? I ususlly take out a specialist annual policy which covers me to dive to whatever depth my qualifications cover me for or deeper if on a course etc