UKOnline HELP

ali137

I am currently on aol silver and i am paying £17.99 for 1mb broadband and i am now thinking of moving to UKOnline Unlimited 1Mb broadband £9.99 (by the way is this an introdactory price)?

Can someone who is on UKonline please tell me if they are any good. I read a few reveiws online and people have said their customer service is crap.

Can someone also tell me if UKOnline provides several usernames to access the internet like aol do. I do not want to share my username with my younger siblings.

http://www.ukonline.net/broadband/bb1000_opt2.php

wonderfullife_2

Hi
You'll find their tel no on this page
http://www.ukonline.net/footerpages/?doc=codeofpracticeinc
And if you go here you'll find out what their customers are saying
http://bbs.adslguide.org.uk/postlist.php?Cat=&Board=ukonline

Hope this helps

ali137

thanks for you reply

wonderfullife_2

Hi
Your welcome, sorry I could't be more help, but I've just found this thread and they discuss UKOnline there
http://forums.moneysavingexpert.com/showthread.html?t=152592

Hope this helps you a bit more to decide, its a minefield trying to find the best isp provider

Wish you luck

Fossil_2

I'm on the UKO £9.99 1MB tariff, upgraded from the 512Kb back last year at no extra cost.

They provide you with one username to login to your UKO account, and I think they provide dynamic IPs, they gave me a static IP as I was having so many problems back from May 2005 - August 2005.

As mentioned in the thread wonderfullife posted, they are a bit oversubscribed.. at least in my exchange anyway.

12 month contract, but good value for money.. still having problems with connections and browsing once in a while. "You gets' what yous' pay for" is all I can say. Luckily I didn't join e7even.

dave49

Iv just joined last week - delighted with the service -no hitches - unlimited downloads - as opposed to the £2 per gig I was paying to Madasafish.