3 wrecking my credit rating

Peebo

123oleary wrote: »

peebo- i dont think that anolagy is right because sky dont supply your telly. if skys dish or digibox goes faulty while under gaurantee i would expect them to rectify it. with a phone contract the phone company usually supply the phone and charge for it either with an upfront fee or as part of the line rental . these 18 month contracts are a problem because phones often dont last that long.

Still doesn't make any difference, outside of the 28 days the warranty is between you and the manufacturer of the handset (Nokia, Sony Ericsson etc) not the network.

DrScotsman

Peebo wrote: »

Them doing the repair is a service they give as an added extra (they don't have to)

Your contract does not cover the handset it is for your sim card and service, not a phone.

So as long as they gave you your sim card then they are still supplying you with the service they have contractually agreed to.

Im sorry to say but they are in the right on this one.

Peebo wrote: »

Still doesn't make any difference, outside of the 28 days the warranty is between you and the manufacturer of the handset (Nokia, Sony Ericsson etc) not the network.

Wait, what?

I understand that the well being of the mobile phone is not (necessarily) related to the SIM contract, so if it breaks that doesn't mean it's a get out clause of the contract. But the Sales of Goods act and SAD FART still applies. If we say that a mobile phone comes "free" with a contract, then...

Martin wrote:

Yet if a free gift comes with something else, maybe a free bike when you sign up to a gym contract or a free matching toaster if you buy a particular brand of kettle, and the free item later becomes faulty, you have the same protection as if you’d paid for it.

Sure, a phone breaking isn't a get out clause of the contract, but what makes you think being on contract is an automatic get out clause for the provider? (Btw, I'm not specifically talking about the OP's case, where I think he DID break the terms of the SIM contract, just in general if your phone breaks)