Another PS3 user with Playstation Network problems?

mk_wotsit

Any ideas what's wrong?

I've been able to connect wirelessly to set up my Playstation account and have downloaded the necessary software.

I've still not been able to sign into the Playstation Home site. I just keep getting error messages!

I've been on the Playstation website and have worked my way through the troubleshooting suggestions! I'm stumped!!!

aliEnRIK

Whats the error messages?

Whos your internet service provider and what router make and model is it?

mk_wotsit

I'm with Talktalk
My router is Netgear DG834PN
Just tried again and got error 80028C0C

mk_wotsit

Just got his message???

"Nework Error. The connection to the server was lost. D35"

I've been able to use the internet browser though!

aliEnRIK

If you havnt already ~ you need to set to open certain ports for the PS3 to work properly

~

Playstation Network Required Ports

TCP 80
TCP 443
TCP 5223
UDP 3478
UDP 3479
UDP 3658

gaming_guy

aliEnRIK wrote: »

If you havnt already ~ you need to set to open certain ports for the PS3 to work properly

~

Playstation Network Required Ports

TCP 80
TCP 443
TCP 5223
UDP 3478
UDP 3479
UDP 3658

or just enable UPnP in the routers admin pages

mk_wotsit

This is something I do to my router??

I've logged into it and the check-box is already ticked for 'Turn UPnp On'

How do I open 'ports'?

gaming_guy

http://portforward.com/english/routers/port_forwarding/Netgear/DG834PN/PlayStation_Network.htm

dont bother with setting a static IP for your computer, just set a static IP address for your PS3

mk_wotsit

I've followed the link and have a list of make and model numbers to select from.

I've gotta choose between v1.03.18 or v1.03.30

I logged into mine and its v1.03.36....which shall I pick??

Sorry to be so thick....I'm just a Mum...and if it's not in the instruction booklet, then I'm b8gg8red!!!

gaming_guy

mk_wotsit wrote: »

I've followed the link and have a list of make and model numbers to select from.

I've gotta choose between v1.03.18 or v1.03.30

I logged into mine and its v1.03.36....which shall I pick??

Sorry to be so thick....I'm just a Mum...and if it's not in the instruction booklet, then I'm b8gg8red!!!

the guide that i posted should work with any netgear router (not just the dg834pn)

i don't get asked for a firmware version when i click that link i posted, however just use the .30 one as its closest to .36

mk_wotsit

I've been taken to a page where I have to pay 30 dollars???