new laptop running slowly

RedBern

I've done that and I've checked it and the things I was told to remove have gone - but when I look in notepad it keeps coming up with the original one - the time and date at the top are the same!!!

Reluctant_spender

ok , lets try something different;

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

RedBern

ok - here goes:

Logfile of random's system information tool 1.05 (written by random/random)
Run by Family at 2009-03-08 16:43:31
Microsoft® Windows Vista™ Home Basic Service Pack 1
System drive C: has 81 GB (71%) free of 114 GB
Total RAM: 2814 MB (66% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:43:33, on 08/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Family\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Family.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vb32&d=1108&m=aspire_5535
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vb32&d=1108&m=aspire_5535
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vb32&d=1108&m=aspire_5535
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vb32&d=1108&m=aspire_5535
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - !!201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - !!5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - !!3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ProductReg] "C:\Program Files\Acer\WR_PopUp\ProductReg.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - !!2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - !!2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8771 bytes


continued ....

RedBern

======Scheduled tasks folder======

C:\Windows\tasks\GlaryInitialize.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\!!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\!!201f27d4-3704-41d6-89c1-aa35e39143ed}]
AskBar BHO - C:\Program Files\AskBarDis\bar\bin\askBar.dll [2008-07-17 279944]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\!!9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2009-02-26 2554680]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll [2009-02-26 736240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
!!5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - Acer eDataSecurity Management - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll [2008-05-15 142896]
!!2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2009-02-26 2554680]
!!3041d03e-fd4b-44e0-b742-2d9b88305f98} - Ask Toolbar - C:\Program Files\AskBarDis\bar\bin\askBar.dll [2008-07-17 279944]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-25 1049896]
"BkupTray"=C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe [2008-04-26 28672]
"Adobe Reader Speed Launcher"=c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2007-03-08 40048]
"ArcadeDeluxeAgent"=C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe [2008-05-30 147456]
"CLMLServer"=C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe [2008-05-30 167936]
"PlayMovie"=C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe [2008-05-13 167936]
"StartCCC"=C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [2008-01-21 61440]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-05-21 6144000]
"Skytel"=C:\Windows\Skytel.exe [2007-11-21 1826816]
"LManager"=C:\PROGRA~1\LAUNCH~1\LManager.exe [2008-09-10 809480]
"eDataSecurity Loader"=C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe [2008-05-15 526896]
"ePower_DMC"=C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe [2008-06-11 409600]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-02-26 24064]
"ProductReg"=C:\Program Files\Acer\WR_PopUp\ProductReg.exe [2008-09-23 6144]
"avgnt"=C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe [2008-06-12 266497]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"WindowsWelcomeCenter"=C:\Windows\system32\oobefldr.dll [2008-01-21 2153472]
"msnmsgr"=C:\Program Files\Windows Live\Messenger\msnmsgr.exe [2009-02-06 3885408]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2009-02-17 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-12-22 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"!!5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2009-03-08 16:43:30 ----D---- C:\rsit
2009-03-08 12:28:04 ----D---- C:\Program Files\Defraggler
2009-03-07 18:59:30 ----D---- C:\ProgramData\Avira
2009-03-07 18:59:30 ----D---- C:\Program Files\Avira
2009-03-07 18:43:44 ----D---- C:\Users\Family\AppData\Roaming\GlarySoft
2009-03-07 18:39:53 ----D---- C:\Program Files\AskBarDis
2009-03-07 18:39:44 ----D---- C:\Program Files\Glary Utilities
2009-03-07 17:58:22 ----D---- C:\Program Files\CCleaner
2009-03-07 16:21:09 ----D---- C:\ProgramData\SUPERAntiSpyware.com
2009-03-07 16:21:01 ----D---- C:\Users\Family\AppData\Roaming\SUPERAntiSpyware.com
2009-03-07 16:21:01 ----D---- C:\Program Files\SUPERAntiSpyware
2009-03-07 16:20:18 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-03-07 14:34:46 ----D---- C:\Users\Family\AppData\Roaming\Malwarebytes
2009-03-07 14:34:40 ----D---- C:\ProgramData\Malwarebytes
2009-03-07 14:34:40 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-03-07 10:22:39 ----D---- C:\Program Files\Trend Micro
2009-03-01 17:47:05 ----D---- C:\Users\Family\AppData\Roaming\Mozilla
2009-03-01 17:46:56 ----D---- C:\Program Files\Mozilla Firefox
2009-02-28 11:15:07 ----A---- C:\Windows\system32\tzres.dll
2009-02-28 11:09:26 ----D---- C:\Program Files\MSXML 4.0
2009-02-27 17:11:57 ----A---- C:\Windows\system32\PortableDeviceApi.dll
2009-02-27 17:11:50 ----A---- C:\Windows\system32\mshtml.dll
2009-02-27 17:11:47 ----A---- C:\Windows\system32\urlmon.dll
2009-02-27 17:11:47 ----A---- C:\Windows\system32\ieframe.dll
2009-02-27 17:11:46 ----A---- C:\Windows\system32\wininet.dll
2009-02-27 17:11:44 ----A---- C:\Windows\system32\mstime.dll
2009-02-27 17:11:44 ----A---- C:\Windows\system32\msfeeds.dll
2009-02-27 17:11:44 ----A---- C:\Windows\system32\iertutil.dll
2009-02-27 17:11:41 ----A---- C:\Windows\system32\jsproxy.dll
2009-02-27 17:11:29 ----A---- C:\Windows\system32\gdi32.dll
2009-02-27 17:11:20 ----A---- C:\Windows\system32\Apphlpdm.dll
2009-02-27 17:11:17 ----A---- C:\Windows\system32\GameUXLegacyGDFs.dll
2009-02-27 17:11:02 ----A---- C:\Windows\system32\wmpeffects.dll
2009-02-27 17:10:56 ----A---- C:\Windows\system32\msxml3.dll
2009-02-27 17:10:54 ----A---- C:\Windows\system32\netapi32.dll
2009-02-27 17:10:49 ----A---- C:\Windows\system32\shell32.dll
2009-02-27 17:10:37 ----A---- C:\Windows\explorer.exe
2009-02-27 17:10:31 ----A---- C:\Windows\system32\WindowsCodecsExt.dll
2009-02-27 17:10:31 ----A---- C:\Windows\system32\WindowsCodecs.dll
2009-02-27 17:10:31 ----A---- C:\Windows\system32\PhotoMetadataHandler.dll
2009-02-27 17:10:28 ----A---- C:\Windows\system32\wersvc.dll
2009-02-27 17:10:28 ----A---- C:\Windows\system32\Faultrep.dll
2009-02-27 17:10:26 ----A---- C:\Windows\system32\win32spl.dll
2009-02-27 17:10:24 ----A---- C:\Windows\system32\emdmgmt.dll
2009-02-27 17:10:24 ----A---- C:\Windows\system32\dataclen.dll
2009-02-27 17:10:23 ----A---- C:\Windows\system32\cdd.dll
2009-02-27 17:10:11 ----A---- C:\Windows\system32\mf.dll
2009-02-27 17:10:10 ----A---- C:\Windows\system32\WMVCORE.DLL
2009-02-27 17:10:07 ----A---- C:\Windows\system32\WMNetMgr.dll
2009-02-27 17:10:07 ----A---- C:\Windows\system32\logagent.exe
2009-02-27 17:10:04 ----A---- C:\Windows\system32\connect.dll
2009-02-27 17:09:59 ----A---- C:\Windows\system32\ntkrnlpa.exe
2009-02-27 17:09:58 ----A---- C:\Windows\system32\ntoskrnl.exe
2009-02-27 17:09:52 ----A---- C:\Windows\system32\msxml6.dll
2009-02-27 16:50:14 ----A---- C:\Windows\system32\wups2.dll
2009-02-27 16:50:13 ----A---- C:\Windows\system32\wucltux.dll
2009-02-27 16:50:13 ----A---- C:\Windows\system32\wuaueng.dll
2009-02-27 16:50:13 ----A---- C:\Windows\system32\wuauclt.exe
2009-02-27 16:49:59 ----A---- C:\Windows\system32\wups.dll
2009-02-27 16:49:59 ----A---- C:\Windows\system32\wudriver.dll
2009-02-27 16:49:58 ----A---- C:\Windows\system32\wuapi.dll
2009-02-27 16:49:50 ----A---- C:\Windows\system32\wuwebv.dll
2009-02-27 16:49:50 ----A---- C:\Windows\system32\wuapp.exe
2009-02-27 16:17:34 ----D---- C:\Program Files\Microsoft
2009-02-27 16:17:06 ----D---- C:\Program Files\Windows Live SkyDrive
2009-02-27 16:16:44 ----D---- C:\Program Files\Windows Live
2009-02-27 16:11:45 ----D---- C:\Program Files\Common Files\Windows Live
2009-02-27 16:09:23 ----D---- C:\Users\Family\AppData\Roaming\Adobe
2009-02-26 22:58:38 ----SHD---- C:\Users\Family\AppData\Roaming\.#
2009-02-26 17:48:22 ----D---- C:\Users\Family\AppData\Roaming\ATI
2009-02-26 17:48:22 ----D---- C:\ProgramData\ATI
2009-02-26 17:46:25 ----D---- C:\Users\Family\AppData\Roaming\Identities
2009-02-26 17:46:09 ----D---- C:\Users\Family\AppData\Roaming\Macromedia
2009-02-26 17:45:02 ----D---- C:\Users\Family\AppData\Roaming\Google
2009-02-26 17:44:32 ----D---- C:\ProgramData\Google
2009-02-26 17:43:01 ----D---- C:\Program Files\Google
2009-02-26 17:41:20 ----D---- C:\Users\Family\AppData\Roaming\Acer GameZone Console
2009-02-26 17:41:19 ----SD---- C:\Users\Family\AppData\Roaming\Microsoft

======List of files/folders modified in the last 1 months======

2009-03-08 16:43:24 ----D---- C:\Windows\Temp
2009-03-08 12:28:04 ----RD---- C:\Program Files
2009-03-07 20:08:18 ----D---- C:\Windows\System32
2009-03-07 20:08:18 ----D---- C:\Windows\inf
2009-03-07 20:08:18 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-03-07 19:05:02 ----SHD---- C:\System Volume Information
2009-03-07 18:59:31 ----D---- C:\Windows\system32\drivers
2009-03-07 18:59:30 ----HD---- C:\ProgramData
2009-03-07 18:52:51 ----D---- C:\Windows
2009-03-07 18:39:47 ----D---- C:\Windows\Tasks
2009-03-07 18:39:47 ----D---- C:\Windows\system32\Tasks
2009-03-07 17:59:50 ----D---- C:\Windows\Debug
2009-03-07 16:21:05 ----SHD---- C:\Windows\Installer
2009-03-07 16:21:05 ----SHD---- C:\Config.Msi
2009-03-07 16:20:18 ----D---- C:\Program Files\Common Files
2009-03-06 21:58:13 ----D---- C:\ProgramData\McAfee
2009-03-06 21:04:17 ----D---- C:\Windows\Prefetch
2009-03-05 21:53:04 ----SD---- C:\Windows\system32\Microsoft
2009-03-05 17:07:53 ----SD---- C:\ProgramData\Microsoft
2009-03-02 11:34:54 ----D---- C:\Windows\rescache
2009-03-01 15:22:57 ----D---- C:\Acer
2009-02-28 15:52:48 ----D---- C:\Windows\winsxs
2009-02-28 11:32:32 ----D---- C:\Windows\system32\catroot
2009-02-28 11:29:54 ----D---- C:\Windows\system32\migration
2009-02-28 11:29:52 ----D---- C:\Windows\AppPatch
2009-02-28 11:29:51 ----D---- C:\Windows\system32\en-US
2009-02-28 11:29:48 ----D---- C:\Program Files\Windows Mail
2009-02-28 11:24:06 ----D---- C:\ProgramData\Microsoft Help
2009-02-28 11:21:52 ----D---- C:\Windows\system32\catroot2
2009-02-28 11:12:57 ----RSD---- C:\Windows\assembly
2009-02-28 11:10:40 ----D---- C:\Program Files\Microsoft Works
2009-02-28 11:09:00 ----D---- C:\Windows\SoftwareDistribution
2009-02-27 16:40:25 ----D---- C:\Windows\system32\LogFiles
2009-02-27 16:17:12 ----D---- C:\Program Files\Common Files\microsoft shared
2009-02-27 16:07:27 ----D---- C:\Windows\system32\WDI
2009-02-26 20:12:51 ----D---- C:\Windows\system32\NDF
2009-02-26 18:13:58 ----D---- C:\Windows\Logs
2009-02-26 17:47:48 ----SHD---- C:\$RECYCLE.BIN
2009-02-26 17:46:25 ----D---- C:\Windows\system32\OEM
2009-02-26 17:46:25 ----D---- C:\Elements
2009-02-26 17:45:35 ----D---- C:\Program Files\Acer
2009-02-26 17:41:19 ----RD---- C:\Users

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgio.sys [2007-02-27 11840]
R1 avipbb;avipbb; C:\Windows\system32\DRIVERS\avipbb.sys [2008-10-30 75072]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-02-17 8944]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-02-17 55024]
R1 ssmdrv;ssmdrv; C:\Windows\system32\DRIVERS\ssmdrv.sys [2007-03-01 28352]
R2 !!49DE1C67-83F8-4102-99E0-C16DCC7EEC796};!!49DE1C67-83F8-4102-99E0-C16DCC7EEC796}; \??\C:\Program Files\Acer Arcade Deluxe\PlayMovie\000.fcl [2008-05-09 61424]
R2 int15;int15; \??\C:\Windows\system32\drivers\int15.sys [2008-03-21 15392]
R2 irda;IrDA Protocol; C:\Windows\system32\DRIVERS\irda.sys [2008-01-21 95744]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 NTIPPKernel;NTIPPKernel; \??\C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\NTIPPKernel.sys [2008-01-17 122368]
R2 PSDNServ;PSDNServ; C:\Windows\system32\DRIVERS\PSDNServ.sys [2008-05-15 16944]
R2 psdvdisk;PSDVdisk; C:\Windows\system32\DRIVERS\PSDVdisk.sys [2008-05-15 60464]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-11-29 8192]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-08-15 921600]
R3 atikmdag;atikmdag; C:\Windows\system32\DRIVERS\atikmdag.sys [2008-06-25 3844608]
R3 avgntflt;avgntflt; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgntflt.sys [2008-05-20 52032]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0; C:\Windows\system32\DRIVERS\b57nd60x.sys [2008-03-28 210432]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 DKbFltr;Dritek Keyboard Filter Driver; C:\Windows\system32\DRIVERS\DKbFltr.sys [2006-11-03 21264]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-12-22 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2006-12-22 207360]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-05-21 2143136]
R3 NTIDrvr;Upper Class Filter Driver; C:\Windows\system32\DRIVERS\NTIDrvr.sys [2008-01-31 14848]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-03-12 61440]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-02-17 7408]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-25 199472]
R3 usbfilter;AMD USB Filter Driver; C:\Windows\system32\DRIVERS\usbfilter.sys [2008-05-29 22072]
R3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-12-22 659968]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HSFHWAZL;HSFHWAZL; C:\Windows\system32\DRIVERS\VSTAZL3.SYS [2008-01-21 200704]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 NSCIRDA;NSC Infrared Device Driver; C:\Windows\system32\DRIVERS\nscirda.sys [2008-01-21 30720]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-21 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-21 386616]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-21 88576]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler; C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe [2008-10-15 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard; C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe [2008-10-15 151297]
R2 Ati External Event Utility;Ati External Event Utility; C:\Windows\system32\Ati2evxx.exe [2008-06-25 692224]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe [2008-03-03 16384]
R2 CLHNService;CLHNService; C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe [2008-01-17 81504]
R2 eDataSecurity Service;eDataSecurity Service; C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe [2008-05-15 500784]
R2 ETService;Empowering Technology Service; C:\Program Files\Acer\Empowering Technology\Service\ETService.exe [2008-03-21 24576]
R2 Irmon;@%SystemRoot%\System32\irmon.dll,-2000; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 MobilityService;MobilityService; C:\Acer\Mobility Center\MobilityService.exe [2007-12-06 110592]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-04-26 45056]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-04-26 131072]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\Cyberlink\Shared files\RichVideo.exe [2007-01-09 272024]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-11-29 386560]
S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-02-26 24064]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-02-26 138168]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

---

EOF

---

RedBern

info.txt logfile of random's system information tool 1.05 2009-03-08 16:43:35

======Uninstall list======

-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A450831D-25F6-4F42-9662-D000B25E0D82}\Setup.exe" -uninstall
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AA4BF92B-2AAF-11DA-9D78-000129760D75}\Setup.exe" -uninstall
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-0016-0409-0000-0000000FF1CE} /uninstall !!4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-0018-0409-0000-0000000FF1CE} /uninstall !!4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-001B-0409-0000-0000000FF1CE} /uninstall !!4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-001F-0409-0000-0000000FF1CE} /uninstall !!3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-001F-040C-0000-0000000FF1CE} /uninstall !!430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-00A1-0409-0000-0000000FF1CE} /uninstall !!4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Acer Arcade Deluxe-->"C:\Program Files\InstallShield Installation Information\!!2637C347-9DAD-11D6-9EA2-00055D0CA761}\Setup.exe" /z-uninstall
Acer Arcade Deluxe-->"C:\Program Files\InstallShield Installation Information\!!2637C347-9DAD-11D6-9EA2-00055D0CA761}\Setup.exe" /z-uninstall
Acer Crystal Eye Webcam-->C:\Program Files\InstallShield Installation Information\{DD1DED37-2486-4F56-8F89-56AA814003F5}\Setup.exe -runfromtemp -l0x0009 -removeonly
Acer eDataSecurity Management-->C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSnstHelper.exe -Operation UNINSTALL
Acer Empowering Technology-->"C:\Program Files\InstallShield Installation Information\!!8F1B6239-FEA0-450A-A950-B05276CE177C}\setup.exe" -runfromtemp -l0x0009 -removeonly
Acer ePower Management-->"C:\Program Files\InstallShield Installation Information\!!58E5844B-7CE2-413D-83D1-99294BF6C74F}\setup.exe" -runfromtemp -l0x0009 -removeonly
Acer eRecovery Management-->"C:\Program Files\InstallShield Installation Information\!!7F811A54-5A09-4579-90E1-C93498E230D9}\setup.exe" -runfromtemp -l0x0009 -removeonly
Acer eSettings Management-->"C:\Program Files\InstallShield Installation Information\!!13D85C14-2B85-419F-AC41-C7F21E68B25D}\setup.exe" -runfromtemp -l0x0009 -removeonly
Acer GameZone Console 2.0.1.1-->"C:\Program Files\Acer GameZone\GameConsole\unins000.exe"
Acer GridVista-->C:\Windows\GVUni.exe GridV.UNI
Acer Mobility Center Plug-In-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\!!11316260-6666-467B-AC34-183FCB5D4335}\setup.exe" -l0x9 -removeonly
Acer ScreenSaver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\!!79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}\setup.exe" -l0x9 -removeonly
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Agatha Christie Death on the Nile-->"C:\Program Files\Acer GameZone\Agatha Christie Death on the Nile\Uninstall.exe" "C:\Program Files\Acer GameZone\Agatha Christie Death on the Nile\install.log"
Alice Greenfingers-->"C:\Program Files\Acer GameZone\Alice Greenfingers\Uninstall.exe" "C:\Program Files\Acer GameZone\Alice Greenfingers\install.log"
AMD USB Audio Driver Filter-->MsiExec.exe /X{A3AB35FA-943E-4799-99DC-46EFD59E998F}
Ask Toolbar-->"C:\Program Files\AskBarDis\unins000.exe"
Avira AntiVir Personal - Free Antivirus-->C:\Program Files\Avira\AntiVir PersonalEdition Classic\setup.exe /REMOVE
Azada-->"C:\Program Files\Acer GameZone\Azada\Uninstall.exe" "C:\Program Files\Acer GameZone\Azada\install.log"
Backspin Billiards-->"C:\Program Files\Acer GameZone\Backspin Billiards\Uninstall.exe" "C:\Program Files\Acer GameZone\Backspin Billiards\install.log"
Big Kahuna Reef-->"C:\Program Files\Acer GameZone\Big Kahuna Reef\Uninstall.exe" "C:\Program Files\Acer GameZone\Big Kahuna Reef\install.log"
Bookworm Deluxe-->"C:\Program Files\Acer GameZone\Bookworm Deluxe\Uninstall.exe" "C:\Program Files\Acer GameZone\Bookworm Deluxe\install.log"
Bricks of Egypt-->"C:\Program Files\Acer GameZone\Bricks of Egypt\Uninstall.exe" "C:\Program Files\Acer GameZone\Bricks of Egypt\install.log"
Broadcom Gigabit Integrated Controller-->MsiExec.exe /X{A64A5576-D862-44F8-89DC-2B17FCC9B86E}
Cake Mania-->"C:\Program Files\Acer GameZone\Cake Mania\Uninstall.exe" "C:\Program Files\Acer GameZone\Cake Mania\install.log"
Catalyst Control Center - Branding-->MsiExec.exe /I{802F0F4E-A0A5-4E4D-9D7B-1933913EF7B6}
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Chicken Invaders 3-->"C:\Program Files\Acer GameZone\Chicken Invaders 3\Uninstall.exe" "C:\Program Files\Acer GameZone\Chicken Invaders 3\install.log"
Choice Guard-->MsiExec.exe /I{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}
Chuzzle-->"C:\Program Files\Acer GameZone\Chuzzle\Uninstall.exe" "C:\Program Files\Acer GameZone\Chuzzle\install.log"
CyberLink PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
CyberLink PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
Defraggler (remove only)-->"C:\Program Files\Defraggler\uninst.exe"
Diner Dash Flo on the Go-->"C:\Program Files\Acer GameZone\Diner Dash Flo on the Go\Uninstall.exe" "C:\Program Files\Acer GameZone\Diner Dash Flo on the Go\install.log"
eSobi v2-->C:\Program Files\InstallShield Installation Information\!!15D967B5-A4BE-42AE-9E84-64CD062B25AA}\setup.exe -runfromtemp -l0x0409
Flip Words 2-->"C:\Program Files\Acer GameZone\Flip Words 2\Uninstall.exe" "C:\Program Files\Acer GameZone\Flip Words 2\install.log"
Glary Utilities 2.11.0.638-->"C:\Program Files\Glary Utilities\unins000.exe"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118\UIU32m.exe -U -Ic:\Release\Foxconn\51338\AcrZUn32z.inf
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Jewel Quest Solitaire-->"C:\Program Files\Acer GameZone\Jewel Quest Solitaire\Uninstall.exe" "C:\Program Files\Acer GameZone\Jewel Quest Solitaire\install.log"
Kick N Rush-->"C:\Program Files\Acer GameZone\Kick N Rush\Uninstall.exe" "C:\Program Files\Acer GameZone\Kick N Rush\install.log"
Launch Manager-->C:\Windows\UNINST32.EXE LManager.UNI
Mahjong Escape Ancient China-->"C:\Program Files\Acer GameZone\Mahjong Escape Ancient China\Uninstall.exe" "C:\Program Files\Acer GameZone\Mahjong Escape Ancient China\install.log"
Mahjongg Artifacts-->"C:\Program Files\Acer GameZone\Mahjongg Artifacts\Uninstall.exe" "C:\Program Files\Acer GameZone\Mahjongg Artifacts\install.log"
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Suite Activation Assistant-->MsiExec.exe /X{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (3.0.7)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Mystery Case Files - Huntsville-->"C:\Program Files\Acer GameZone\Mystery Case Files - Huntsville\Uninstall.exe" "C:\Program Files\Acer GameZone\Mystery Case Files - Huntsville\install.log"
Mystery Solitaire - Secret Island-->"C:\Program Files\Acer GameZone\Mystery Solitaire - Secret Island\Uninstall.exe" "C:\Program Files\Acer GameZone\Mystery Solitaire - Secret Island\install.log"
NTI Backup Now 5-->C:\Program Files\InstallShield Installation Information\!!12EFA1A4-AC3B-443C-8143-237EDE760403}\setup.exe -runfromtemp -l0x0409
NTI Media Maker 8-->C:\Program Files\InstallShield Installation Information\!!2413930C-8309-47A6-BC61-5EF27A4222BC}\setup.exe -runfromtemp -l0x0409
Orion-->MsiExec.exe /X{5B63A470-9334-44D1-AF61-6CE2DB565AE9}
PhotoNow!-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D36DD326-7280-11D8-97C8-000129760CBE}\Setup.exe" -uninstall
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -removeonly
Realtek USB 2.0 Card Reader-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DC24971E-1946-445D-8A82-CE685433FA7D}\Setup.exe" -l0x9 -removeonly
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB958439)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!6491B8AA-D11C-4648-A461-6234B31EB7E2}
Security Update for Microsoft Office Excel 2007 (KB958437)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!648FC016-2D6B-4A16-8D87-404533642F4B}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall !!4551666D-0FD6-4C69-8A81-1C6F2E64517C}
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Turbo Pizza-->"C:\Program Files\Acer GameZone\Turbo Pizza\Uninstall.exe" "C:\Program Files\Acer GameZone\Turbo Pizza\install.log"
Update for Microsoft Office 2007 Help for Common Features (KB957244)-->msiexec /package !!90120000-006E-0409-0000-0000000FF1CE} /uninstall {C8C72583-C907-4D20-8973-C3858D96BD9E}
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package !!90120000-0016-0409-0000-0000000FF1CE} /uninstall !!51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office OneNote 2007 Help (KB957245)-->msiexec /package !!90120000-00A1-0409-0000-0000000FF1CE} /uninstall !!7332DE60-DC79-4578-A60A-A5EA0D6E032B}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package !!90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package !!90120000-001B-0409-0000-0000000FF1CE} /uninstall !!54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package !!90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Office 2007 (KB946691)-->msiexec /package !!91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{3B4E636E-9D65-4D67-BA61-189800823F52}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{C6CA8874-5F22-4AF0-9BE3-016BF299C536}
Windows Live Messenger-->MsiExec.exe /X{0AAA9C97-74D4-47CE-B089-0B147EF3553C}
Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Zuma Deluxe-->"C:\Program Files\Acer GameZone\Zuma Deluxe\Uninstall.exe" "C:\Program Files\Acer GameZone\Zuma Deluxe\install.log"

=====HijackThis Backups=====

O18 - Protocol: sacore - !!5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O2 - BHO: (no name) - !!5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll

======Security center information======

AS: Windows Defender
AS: SUPERAntiSpyware

System event log

Computer Name: Family-PC
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00234E6F9012. The following error occurred:
The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Record Number: 18678
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20090308161548.000000-000
Event Type: Warning
User:

Computer Name: Family-PC
Event Code: 129
Message: Reset to device, \Device\RaidPort0, was issued.
Record Number: 18679
Source Name: ahcix86s
Time Written: 20090308161547.598000-000
Event Type: Warning
User:

Computer Name: Family-PC
Event Code: 1
Message: The system has resumed from sleep.

Sleep Time: 2009-03-08T16:14:23.432Z
Wake Time: 2009-03-08T16:15:43.167Z

Wake Source: Device -ACPI Sleep Button
Record Number: 18680
Source Name: Microsoft-Windows-Power-Troubleshooter
Time Written: 20090308161550.749200-000
Event Type: Information
User: NT AUTHORITY\LOCAL SERVICE

Computer Name: Family-PC
Event Code: 1103
Message: Your computer was successfully assigned an address from the network, and it can now connect to other computers.
Record Number: 18681
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20090308161748.000000-000
Event Type: Information
User:

Computer Name: Family-PC
Event Code: 7036
Message: The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.
Record Number: 18682
Source Name: Service Control Manager
Time Written: 20090308161806.000000-000
Event Type: Information
User:

Application event log

Computer Name: Family-PC
Event Code: 1
Message: Certificate Services Client has been started successfully.
Record Number: 1488
Source Name: Microsoft-Windows-CertificateServicesClient
Time Written: 20090307200428.865990-000
Event Type: Information
User: Family-PC\Family

Computer Name: Family-PC
Event Code: 1
Message: The Windows Security Center Service has started.
Record Number: 1489
Source Name: SecurityCenter
Time Written: 20090307200538.000000-000
Event Type: Information
User:

Computer Name: Family-PC
Event Code: 1001
Message: Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.
Record Number: 1490
Source Name: Microsoft-Windows-LoadPerf
Time Written: 20090307200818.000000-000
Event Type: Information
User:

Computer Name: Family-PC
Event Code: 1000
Message: Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data in the data section contains the new index values assigned to this service.
Record Number: 1491
Source Name: Microsoft-Windows-LoadPerf
Time Written: 20090307200818.000000-000
Event Type: Information
User:

Computer Name: Family-PC
Event Code: 5
Message: Unsupported service control request (see data below)
Record Number: 1492
Source Name: LightScribeService
Time Written: 20090308164334.000000-000
Event Type: Information
User:

Security event log

Computer Name: Family-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 1978
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090308164332.824200-000
Event Type: Audit Failure
User:

Computer Name: Family-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 1979
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090308164332.839800-000
Event Type: Audit Failure
User:

Computer Name: Family-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 1980
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090308164332.886600-000
Event Type: Audit Failure
User:

Computer Name: Family-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 1981
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090308164332.902200-000
Event Type: Audit Failure
User:

Computer Name: Family-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 1982
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090308164332.933400-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Acer\Empowering Technology\eDataSecurity\;C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86;C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=17
"PROCESSOR_IDENTIFIER"=x86 Family 17 Model 3 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=0301
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"Pathtem"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"NTIPath"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\NewTech Infosystems\NTI Backup Now 5\;

---

EOF

---

Reluctant_spender

I see you have the ask toolbar installed on your computer - this is considered questionable by so people as it comes bundled with software.

if you wish to remove it then uninstall it via the program features icon from within the control panel.

Reluctant_spender

As the others have pointed out there is nothing else obvious shouting out.

RedBern

thanks for all your help - (Ask toolbar now uninstalled).

One final question - I'm assuming (hoping) that everything should be ok now and I'm 'protected' against viruses and general 'baddies'. Is that correct? and how often do I have to do any sort of 'housekeeping' now that I've done all this?

aliEnRIK

Id recommend using FIREFOX in place of internet explorer and use the NOSCRIPT plugin

Download FIREFOX
http://www.mozilla-europe.org/en/firefox/

NOSCRIPT
https://addons.mozilla.org/en-US/firefox/addon/722


NOSCRIPT works by blocking ALL website scripts (Which is how dodgy websites infect your computer ~ the easiest way to catch a virus after downloading). So you need to UNLOCK all websites you use for them to work properly (Like this one for example)
I personally set it so that it DOESNT show messages about blocked scripts. Then all you need to do is use common sense. Think to yourself 'does the site work ok'? If so it doesnt need touching. But if you wanted to watch a video on youtube say, youd need to unlock parts of it. Look bottom right, If theres ANY red on the 'S' symbol, then something is being blocked.

(You will also need the other addons like FLASH etc)
http://www.google.com/tools/firefox/toolbar/FT5/intl/en-GB/index.html
https://addons.mozilla.org/en-US/firefox/browse/type:7

Scan alternating weekly with Malwarebytes, SAS and Avira

RedBern

we're already on mozilla so I've downloaded the add on - thanks for all your help - very much appreciated.:T